Experienced Customer Program Management Professional

Job Description

Job Description

Job Description

As an Experienced Customer Program Management Professional here at Honeywell, you will play a crucial role in leading and overseeing the successful execution of customer programs. We are seeking a highly skilled technical professional to support the deployment, maintenance, and optimization of enterprise software solutions.

You will report directly to our Technical Support Manager, and you'll work out of our Costa Mesa, CA location on a Hybrid work schedule.

Responsibilities

KEY RESPOSIBILITES

• Perform enterprise software installations (stagings) on customer servers, ensuring readiness for production environments
• Execute software upgrades and updates across customer systems with minimal disruption
• Analyze proposed hardware and software configurations, providing recommendations aligned with customer requirements and best practices
• Utilize Microsoft SQL Server and related technologies to troubleshoot and resolve system issues, including:
  
  • Performance bottlenecks
  • System errors
  • Unexpected application behavior
• Support and maintain internal infrastructure, including performing upgrades and updates to servers used by Support teams
• Collaborate with cross-functional teams to diagnose issues and deliver effective solutions
• Document technical processes, findings, and recommendations clearly and professionally

Qualifications

YOU MUST HAVE

• Minimum of 3 years or more of strong proficiency with Microsoft SQL Server, including query analysis and performance tuning experience
• Minimum of 3 years or more of experience with Windows Server operating systems
• Minimum of 3 years of more of experience with networking fundamentals, including VPN technologies
• Demonstrated ability to troubleshoot complex technical issues in enterprise environments
• Excellent written and verbal communication skills, with the ability to convey technical concepts to both technical and non-technical audiences

WE VALUE

• Experience working with enterprise-level software deployments
• Familiarity with customer-facing technical consulting or support roles
• Knowledge of system architecture and infrastructure design
• Bachelor's degree in Engineering, Business, or related field.
• Experience in a global organization and managing programs in a matrix environment.
• Strong negotiation and influencing skills with the ability to adapt to a fast-paced and changing environment.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more

The salary range for this position is ($72,100.00 - $90,050.00). Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date : June 24, 2026

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.