Receptionist /Telephone Operator

Job Description

Job Description

Join the vibrant team at Copeland Oaks as a part time afternoon Receptionist/Telephone Operator in beautiful Sebring! This is an exciting opportunity to be the welcoming face and voice of our senior care community. Here, you'll interact with residents, families, and staff, making a real difference in their day-to-day experiences.

Your contributions will directly impact the lives of our residents and their families, creating a fulfilling work atmosphere. If you are passionate about customer service and making meaningful connections, this position is perfect for you!

Copeland Oaks is a senior community for adults 55 and older in every stage of living - all in one beautiful village-like setting. Located in Sebring in northeast Ohio at the crossroads of Mahoning, Columbiana and Stark counties. It's an ideal blend of serene country living with the conveniences of nearby city life. We offer complete independent living with added options ranging from light housekeeping and meals to memory care and skilled nursing assistance.

As a new Receptionist/Telephone Operator at Copeland Oaks, you can expect a dynamic and engaging work environment. Your day-to-day responsibilities will include managing incoming calls, greeting visitors with warmth and professionalism, and directing inquiries to the appropriate staff members. You'll contribute to maintaining a positive first impression of our community by ensuring that our reception area is welcoming and organized. Expect to assist with administrative tasks and providing general information about our services. The open part time position works 2:30pm - 11:00pm on Saturday and Sunday, holidays and has opportunity to pick up additional shifts.

Benefits

Benefits are offered to part time employees working at least 16 hours a week.

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short Term Disability Insurance
• Long Term Disability Insurance
• Life Insurance
• Critical Illness Insurance
• Accident Insurance
• Access to an onsite Wellness Facility, indoor heated pool and walking trails
• Discounted price to local golf club
• 403(b) Retirement Plan with company match
• Earn sick and vacation time

To thrive as a Receptionist/Telephone Operator at Copeland Oaks, several key skills are essential. Exceptional communication abilities will enable you to effectively engage with residents, families, and staff, ensuring that all inquiries are handled with clarity and compassion. A friendly and approachable demeanor is crucial for creating a welcoming atmosphere at our front desk. Additionally, strong multitasking skills will help you manage a variety of responsibilities efficiently, from answering phones to greeting visitors, all while maintaining a professional environment.

Attention to detail is vital for relaying accurate information. Adaptability is also important, as you will frequently shift between tasks in a fast-paced setting. Finally, a genuine passion for providing excellent customer service will enhance the experiences of everyone who interacts with our community, making you an invaluable member of our team.

We are looking for someone who has past Receptionist experience along with working knowledge of using Microsoft Word. If you think this job aligns with your background Apply Today!

Copeland Oaks is an Equal Opportunity Employer