Document Processor ll - Bankruptcy -Hybrid
Dovenmuehle Mortgage, Inc.
Document Processor II - Bankrupcty Department - Hybrid
Full time; Non-Exempt; 40 hours/week; Overtime as required. Location; Lake Zurich, IL, US
Dovenmuehle Mortgage, Inc. ("Dovenmuehle") is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide.
General Description:
Ensures all foreclosure and bankruptcy documents are prepared correctly for execution by signers and notaries.
Essential Functions and Duties:
Review foreclosure and bankruptcy documents to verify correct verbiage, accurate dates, figures, and facts, resolving issues in a self-directed manner.
Ensure printed backup documents (note, mortgage, assignment, print screens, corporate resolutions, prior recorded foreclosure documents) are consistent with the source foreclosure documents.
Ensure there are no errors in the source documents, including verification of correct dates, percentages, and dollar amounts.
Confirm corporate resolution has identified an appropriate signer.
Error-free documents should be tabbed/tagged for easy identification for signers.
Documents with errors should be timely returned to the assigned attorney for corrections.
Submit documents for review and execution.
Scan documents to imaging system and update servicing system before submitting them to attorney and closing file.
Update daily log with file completion information.
Meet or exceed monthly volume goals and KPI expectations.
Successfully complete annual regulatory compliance training.
Additional duties as assigned.
Department Specific/Position Specific:
- Pull daily notification report from for all new bankruptcy filings from the previous business day. Report must be reviewed daily for possible set up of the bankruptcy workstation.
- After reviewing report follow steps on the bankruptcy setup and day two procedure desk references.
- Pull daily foreign national notification report from Epic/AACER for all new bankruptcy filings the previous business day for privale client.
- Follow up with bankruptcy attorney on bankruptcy filings shortly after foreclosure sale,
- Monitor Bankruptcy Setup proxy emails between firms regarding filings, issues, and questions during initial setup
- Docket notification from Epic/AACER. Review and work dockets identified as setup dockets to include restatements.
- Desktop and MSP maintenance during loan transfers and firm transfers.
- Final review in desktop for loans leaving bankruptcy for restarting of foreclosure
Required Qualifications:
High school diploma or equivalent.
Strong PC skills, including all Microsoft applications.
Good math aptitude.
Strong attention to detail/accuracy.
Good writing skills, including proofreading.
Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences.
Preferred/Other Qualifications:
2-3 years' experience in mortgage servicing, real estate, or applicable field.
Benefits:
Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more.
Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.
401 (K) Plan with company match
Paid Vacation, Sick, Personal and Holidays
Physical Demands and Work Environment:
The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations.
The employee must be able to remain in a stationary position and/or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time.
The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machines, computer printers and phones. The noise level, if working on-site, is usually moderate and typical of an office environment.
In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.
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