IT Asset Administrator - Stuarts Draft, VA

IT Asset Administrator - Stuarts Draft, VA Join America's favorite family bakery since 1934-home of Little Debbie, Drake's Cakes, and Sunbelt Bakery Granola Bars. Work with legacy brands that bring smiles to faces nationwide, including yours. You'll experience a culture committed to work-life balance, guaranteed time off, and supportive health and wellness offerings. Enjoy profit sharing, long-term job security, and a range of exciting career paths. When you join McKee Foods, you'll discover a better way to live and work. Pay Salaried grade 5 $65,300 - $73,400 / year, depending on qualifications and experience Actual salaries may vary and in some cases may be higher with extensive experience and strong performance. Exempt This position is part of a career ladder that includes grades 5-7, indicating potential for advancement. Schedule 1st Shift, (Monday - Friday, 8:00 a.m. - 5:00 p.m.); other hours as needed On-site Location 272 Patton Farm Road, Stuarts Draft VA 24477 Job Summary McKee Foods is seeking an IT Asset Administrator to join our IT Asset team in Stuarts Draft, Virginia. In this role, you'll manage the full lifecycle of our end-user technology, from procurement and deployment to support and retirement, while providing hands-on support to employees on site. You'll be part of a team that values innovation, adaptability, and a willingness to get the job done. The ideal candidate is organized and detail-oriented, learns new technology quickly, and wants to grow with a team focused on continuous improvement. We're looking for a proactive self-starter who takes ownership, solves problems, and helps improve our IT asset processes. Responsibilitiesinclude, but are not limited to the following: Asset Management Receive, tag, and record new hardware, and maintain accurate records of asset location, assignment, and status Manage the hardware lifecycle, including procurement requests, deployment, refresh cycles, and retirement, in compliance with purchasing procedures and standards Track software licenses, warranties, and service level agreements, and monitor license usage to ensure compliance and identify unused licenses Conduct periodic physical inventory audits and reconcile discrepancies between records and on-hand equipment Coordinate secure disposal and data sanitization of retired equipment, maintaining certificates of destruction Manage spare parts and loaner inventory to support timely repairs and replacements Coordinate with vendors on warranty claims, repairs, quotes, and renewals Process equipment changes for new hires, transfers, and departures, including equipment recovery Produce reports on inventory, license usage, warranty expirations, and upcoming refresh needs End User Support Deliver, install, and set up computer systems, including software installation Provide on-site triage and support to resolve technical issues and identify opportunities for improvement Resolve issues and requests related to workstations, laptops, mobile devices, operating systems, software, hardware, and peripherals, partnering with higher-level teams on complex issues Participate in and promote corporate standardization to improve support and lower total cost of ownership (TCO) Required Qualifications Associate's degree or at least two years of college (two years of relevant experience may be substituted for each year of required college) One year of experience in computer hardware repair and software installation Experience supporting Windows 10 and 11, plus basic knowledge of mobile operating systems Ability to set up, diagnose, repair, or replace computer systems, peripherals, and parts Strong working knowledge of Microsoft Office (especially Excel) and Google Workspace Strong attention to detail and organizational skills, with the ability to maintain accurate records Strong troubleshooting skills, including researching problems to identify and solve root causes Customer service experience with a high level of professionalism and strong verbal and written communication skills Ability to learn quickly, work independently, and contribute effectively as part of a team Willingness to travel up to 5% Preferred Qualifications Bachelor's degree in a related field One or more years of experience in desktop support or help desk Experience with an IT asset management (ITAM) or IT service management (ITSM) platform, such as FreshService, ServiceNow, or similar Understanding of software licensing models (per-user, per-device, subscription, and enterprise agreements) Experience supporting physical inventory audits or data sanitization standards such as NIST 800-88 Familiarity with ITIL practices Experience with Active Directory and scripting tools such as PowerShell and WMI Experience with Virtual Desktop Infrastructure (VDI) environments Experience with mobile device management (MDM) software Experience with Linux and macOS Experience supporting network switches and routers Experience using AI tools such as Claude or Gemini to assist with troubleshooting and research Project management experience Benefits Competitive weekly pay Profit-sharing cash bonus program 401(k) with matching contributions 25 days Paid Time Off (for vacation, holidays, sick time, personal time, etc.) Medical insurance, including health, dental, vision and prescription drug plan Supplemental plans, including life insurance Fully-paid parental leave Health Center and Pharmacy Mental wellness counseling (on-site in TN, virtual elsewhere) Tuition reimbursement Credit Union Exercise and recreation facility Wellness programs with incentives Employee Assistance Program (EAP) Short-term and long-term disability benefits (company-paid) We are an Equal Opportunity Employer #J-18808-Ljbffr McKee Foods Corporation