Store Associate

Retail Store Associate

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time.

Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we're shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person's unique healthcare needs. Join our team of thousands as we positively impact millionsone customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others.

Essential Functions:

• Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
• Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
• Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
• Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
• Supporting opening and closing store activities, when needed
• Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
• Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
• Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

Required Qualifications

• Must be at least 16 years of age
• Licensure requirements vary by state, click here to learn more.
• Must have the ability to perform the following tasks: Customer Service
• Greet each customer in a courteous and professional manner
• Assist all pharmacy and front store customers with their questions and concerns
• Request additional help when needed to maximize customer satisfaction
• Maintain customer/patient confidentiality according to HIPAA and company standards
• Answer telephone with appropriate greeting Operations
• Comply with all federal and state laws, rules and regulations
• Comply with CVS policy and procedures at all times
• Adhere to CVS workflow and ensure quality assurance standards are maintained at all times
• Maintain prescription prioritization throughout prescription processing
• Process prescriptions including translation of SIG codes, product selection, counting and measuring drugs, capping and uncapping vials and bottles labeling of prescriptions
• Resolve Third Party rejections and complete any manual claim forms
• Perform all register transactions, in adherence of CVS policy and procedures; This includes cash, check and charge transactions
• Bag merchandise upon completion of sale
• Perform all prescription pick-up procedures, in adherence of CVS policy and procedures; Complete Prescription Pick-Up Log, validate customer address, Make the Offer to Counsel and direct customer to Pharmacist or Intern (if applicable)
• Communicate with all healthcare professionals when permissible and according to state law
• Retrieve and file prescriptions appropriately according to State and Federal Law
• Participate in all required store operational meetings
• Maintain a clean, organized and professional pharmacy department, according to CVS standards
• Access, input and retrieve information to/from the computer
• Stand for extended periods of time
• Assist front store operations when needed Inventory Management
• Maintain in-stock by ensuring all inventory management policies and procedures are followed
• Utilize appropriate report(s) to maintain replenishment
• Pull outdated, damaged and recalled merchandise and prepare for return
• Assist with putting away drug orders (except CIIs) as permitted by law

Preferred Qualifications

• Previous experience in a retail or customer service setting

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

16

Time Type

Part time

Pay Range

The typical pay range for this role is:

$17.05 - $24.05

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This part?time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well?being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/18/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.