Automotive Internet Sales Representative

Automotive Internet Sales Representative

Moyer Ford Sales is seeking a motivated Automotive Internet Sales Representative to manage and convert online customer inquiries into in-store appointments. This role is a great fit for someone who communicates well, follows up consistently, and enjoys working in a fast-paced dealership environment. In addition to supporting the sales team, this position provides backup support for the F&I department as needed, making it ideal for candidates interested in expanding their dealership skill set.

Key Responsibilities

• Respond quickly to internet leads, phone calls, and chat inquiries
• Communicate with customers via email, phone, and text to understand needs and build rapport
• Schedule and confirm dealership appointments
• Maintain accurate and detailed records in the CRM system
• Partner with sales consultants to ensure smooth handoffs and customer follow-through
• Re-engage unsold leads and support long-term customer relationships
• Assist with F&I backup support, including document preparation and customer coordination when needed
• Meet or exceed dealership goals for lead response, appointments, and conversions

Qualifications

• Previous internet sales or automotive sales experience preferred
• F&I experience a plus
• Strong written and verbal communication skills
• Comfortable using CRM systems and dealership technology
• Professional, customer-focused attitude
• Organized, dependable, and self-motivated
• Valid driver's license with a clean driving record

Benefits

• Compensation based on experience
• Health, medical, and dental insurance
• Company-paid life insurance
• Company-paid short-term disability
• Growth and advancement opportunities
• Company-funded training and workshops
• Employee vehicle purchase program
• Supportive, transparent, and team-focused work environment
• Long-term job stability

Moyer Ford Sales is an Equal Opportunity Employer. We are committed to maintaining a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.