Field Service Lead - HVAC

Job Description

Job Description

Location: Houston, TX

Department: DEPTEC

The Opportunity

The Lead Field Service Technician – HVAC serves as the primary technical and operational leader for field-based HVAC activities, overseeing installation, service, commissioning, and troubleshooting across complex systems and job sites. This role provides direct leadership to field technicians, ensures safe and efficient execution of work, and acts as the key liaison between field crews, project management, and customers. The ideal candidate is a highly skilled HVAC professional with strong leadership capabilities, sound decision-making, and a commitment to delivering high-quality, customer-focused outcomes.

What you will do?

• Lead and coordinate daily field activities, ensuring technicians are properly assigned, equipped, and supported to execute installations, maintenance, and repairs.
• Serve as the technical authority on job sites, performing advanced diagnostics, system commissioning, start-up verification, and complex troubleshooting.
• Oversee job site preparation, workflow planning, resource allocation, and adherence to project schedules.
• Ensure all field work complies with safety requirements, building codes, quality standards, and customer specifications.
• Guide, coach, and mentor technicians at all levels, providing on-the-job training, feedback, and skills development.
• Conduct field-level reviews of work quality and provide corrective guidance where needed.
• Collaborate with project managers, supervisors, engineering teams, and customers to address technical challenges and resolve operational issues.
• Lead customer communication during field execution, explaining findings, presenting recommendations, and representing the organization professionally.
• Validate and complete field documentation, including commissioning reports, diagnostic summaries, equipment logs, and safety checklists.
• Support continuous improvement by identifying process gaps, recommending workflow enhancements, and reinforcing best practices.
• Perform additional duties to support operational and organizational objectives.

Required Qualifications

• Deep knowledge of mechanical systems, refrigeration cycles, electrical systems, control strategies, and applicable codes.
• Extensive HVAC field experience with strong proficiency in installation, diagnostics, repairs, and system commissioning.
• Proven leadership experience directing field personnel or leading complex HVAC project work.
• Strong planning, organization, and coordination skills demonstrated on active job sites.
• Ability to resolve escalated technical issues and guide others toward effective solutions.
• Physical capability to lift up to 50 lbs., work at heights, and operate in varied field environments.
• Valid driver’s license and clean driving record.
• OSHA 10 or equivalent safety certification required.
• EPA 608 Universal Certification strongly preferred.
• Additional technical or manufacturer training, including controls, advanced diagnostics, VFDs, or related areas, is highly valued.

How we support you

We believe your best work happens when you feel supported - professionally, personally, and financially. That’s why we offer a range of benefits designed to help you thrive, stay healthy, and plan for the future.

• Performance-driven rewards – Competitive pay with incentive opportunities that recognize your results and contributions.
• Comprehensive healthcare – Medical, dental, and vision coverage that supports you and your family’s total well-being.
• Security and peace of mind – Life and disability insurance programs that provide protection when it matters most.
• Flexible benefits options – A variety of voluntary benefits so you can personalize coverage to fit your needs.
• Time to recharge – Generous paid time off to relax, travel, and maintain a healthy work-life balance.
• Investing in your growth – Education assistance and tuition support to help you build skills and advance your career.
• Planning for the future – Retirement and savings programs that help you achieve long-term financial confidence.

Come build with us

At Integra, we’re driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today’s digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing, procurement, commissioning, and warranty. This approach allows us to move faster, solve challenges more efficiently, and deliver exceptional outcomes for our partners.

What truly sets Integra apart is our people. We are a team of problem-solvers, engineers, builders, and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration, accountability, and continuous improvement - because in a rapidly evolving digital landscape, excellence and adaptability matter.

Joining Integra means being part of a company that is shaping the future of data center infrastructure. If you’re passionate about innovation, impact, and building systems the world depends on, you’ll find the opportunity to grow and make a difference here.

Equal Opportunity Statement

Integra provides equal employment opportunities for all people. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact View email address on us.fitly.work