Sales Associate

Overview Five Below is seeking part-time Sales Associates who deliver outstanding customer service, drive sales, and maintain organized, well-stocked floors to provide a seamless checkout experience. Responsibilities Greet and assist customers promptly: Approach and acknowledge customers, provide assistance, and manage multiple customers efficiently. Understand and meet customer needs: Share product knowledge, answer questions, direct customers to merchandise, and offer recommendations; engage in suggestive selling while staying informed on product availability. Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance the shopping experience and drive sales. Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible. Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and customer feedback in a timely manner. Support team and company goals: Collaborate with the team to achieve store and company objectives and maintain a positive work environment. Qualifications At least 16 years old Available to work a flexible schedule Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices) Good communicator with the ability to engage with customers Able to handle customer interactions and potential issues courteously and professionally Use basic information-gathering skills to solve problems Ability to learn procedural knowledge acquired through on-the-job training Essential Job Functions Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and place/remove merchandise up to a height of 5-10 feet Frequently ascend/descend ladders to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers, managers, and coworkers in person and over the phone; must exchange accurate information Frequently move across the sales floor assisting customers and retrieving/putting away merchandise from the stock room Ability to work a flexible schedule to meet business needs, including day, evening, weekends, and possibly overnight shifts and travel Identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Remain in a stationary, upright position for up to 80% of the time Benefits and other information are available on our benefits site. This description preserves the original role requirements while removing non-essential promotional content. Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please submit a request with your contact information. Position Type: Hourly Position Starting At: $16.90 BE AWARE OF FRAUD! Please verify postings with an @fivebelow.com email and avoid sharing sensitive information. If you suspect fraudulent activity, visit Five Below’s Career Site to verify the posting. #J-18808-Ljbffr