Assistant Warehouse Manager
Eastern Metal Supply
Job Description
Job Description
Position Summary
The Assistant Warehouse Manager (AWM) plays a critical leadership role in supporting the Warehouse, Fabrication, and Shipping/Transportation departments. This highly visible position is responsible for reinforcing company standards, modeling expected behaviors, and driving operational excellence across all functions. The AWM partners closely with leadership to ensure productivity, quality, and safety goals are consistently achieved while fostering a positive, accountable, and team-oriented work environment. Essential Duties/Responsibilities- The following duties are representative of the role; additional responsibilities may be assigned as business needs evolve:
- Train and onboard new hires, ensuring a smooth transition into warehouse operations and company standards
- Retrain, coach, and continuously develop current associates to improve performance, productivity, and engagement
- Create, implement, and monitor individualized performance improvement plans when necessary
- Lead and support projects related to new warehouse technologies, systems, and process improvements
- Provide leadership coverage for Supervisors and the Warehouse Manager during absences or as operational needs require
- Identify and communicate quality, housekeeping, and safety concerns; partner with leadership to implement corrective actions
- Ensure all machinery and equipment are operating efficiently, properly maintained, and used safely
- Enforce compliance with all company policies, procedures, and safety standards, including OSHA regulations
- Collaborate with Supervisors and cross-functional teams to identify operational gaps and implement continuous improvement initiatives
- Evaluate current processes and recommend enhancements to increase efficiency, accuracy, and throughput
- Promote a positive work environment by maintaining a professional attitude and serving as a role model for team members
- Participate in and support safety meetings, training sessions, and accident prevention initiatives
- Ensure consistent use of required personal protective equipment (PPE), including mandatory hard hat usage at all times in the warehouse
- Assist with workforce planning, scheduling, and daily task assignments to optimize labor utilization
- Drive productivity, accountability, and performance across all areas of the operation
- Expert-level knowledge of warehouse operations, including receiving, inventory control, fabrication, and shipping processes
- Minimum of five (5) years of supervisory experience in a manufacturing or distribution environment
- Demonstrated ability to lead teams in a fast-paced, high-volume operation
- Strong leadership skills with the ability to coach, mentor, and develop employees at all levels
- Excellent organizational, planning, and time management skills with the ability to prioritize competing demands
- Proficiency in computer systems, including warehouse management systems (WMS), and ability to leverage technology to improve operations
- Strong analytical and problem-solving skills with the ability to identify root causes and implement effective solutions
- Ability to contribute to budgeting processes and manage resources efficiently
- High level of attention to detail and commitment to accuracy and quality
- Resourceful, proactive, and results-driven with the ability to take initiative and work independently
- Sound judgment and decision-making skills, with the ability to adapt to changing priorities and operational needs
- Strong interpersonal and communication skills, with the ability to build and maintain effective working relationships
- Professional presence and ability to lead by example in both behavior and performance
- Commitment to safety, including knowledge of OSHA standards and enforcement of best practices
- Flexible schedule with the ability to adjust hours and shifts based on business demands
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