Guest Service Sales Specialist

Guest Service Sales Specialist

Be the first smile they see and the lasting impression they remember Chapter Aesthetic Studio is seeking a passionate Guest Service Sales Specialist to join our new Brookfield location. This studio is set to open late summer. In this dynamic, full-time role, you'll be the heartbeat of the guest experiencesetting the tone from the moment someone walks through the door. More than a receptionist, you're a relationship builder, confidence booster, and trusted guide throughout the guest journey.

Job Type: Full-Time

Hourly Rate: Starting at $18+/hour (based on experience) plus eligibility to participate in our monthly incentive program

Why Join Chapter Aesthetic Studio?

• A supportive, people-first culture focused on delivering confidence through personalized care
• Ongoing training and professional development
• A modern, uplifting studio environment with a tight-knit, collaborative team
• Employee discounts on services and retail products
• Opportunities for growth and leadership across our expanding studio network

What You'll Do:

• Welcome every guest with warmth, energy, and professionalism
• Create memorable experiences that foster loyalty and referrals
• Manage front-of-studio operations: phones, appointment booking, guest check-in/out, and payment processing
• Support guests through product education, service recommendations, rebooking, and financing options
• Help guests understand the value of retail products, service packages, and Chapter Rewards Club memberships
• Partner with clinical staff to guide guests through the new guest journey and enhance treatment planning
• Meet and exceed sales goals for services, memberships, and retail
• Maintain a clean, organized, and guest-ready studio environment

What We're Looking For:

• At least 2 years of sales experience in a fast-paced, guest-focused environment
• Friendly, outgoing personality with excellent communication and interpersonal skills
• Tech-savvy and comfortable with phones, booking systems, and POS software
• Organized, detail-oriented, and adaptable under pressure
• High school diploma or equivalent required

Chapter Aesthetic Studio is a premier aesthetic care provider where medical expertise meets modern beauty. As part of TAG The Aspen Group, we're redefining the guest experiencemaking confidence accessible, care personalized and results remarkable.

Ready to be the reason someone feels amazing today? Apply now and start your best Chapter yet.

Chapter Aesthetic Studio