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Branch Customer Service Representative Aurora, CO

Full-time

Military Spouse Corporate Career Network

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.

Full time

Exempt/Non Exempt:

Position Schedule / Shift:

Monday - Friday 8:30am - 5:30pm MT (One Rotating Saturday a month working 9:00am - 1:00pm)

Position Summary

Customer service talent is in demand and todays candidates want a role where they can build relationships grow their skills and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group youll be the welcoming face of AAAhelping members with trusted products and services while driving satisfaction sales and long-term career growth.

Key Responsibilities

Member Service & Sales: Greet service and support members by promoting and selling membership travel products select banking products and other ACG offerings.

Lead Generation & Promotions: Generate leads share travel and insurance specials provide travel information and conduct outbound promotional calls for insurance and travel products.

Customer Support & Problem Resolution: Respond to member inquiries help resolve complaints and refer complex questions or concerns to senior staff agents or management when appropriate.

Cashiering & Payment Processing: Process payments for insurance policies travel products tickets and travel money products while handling remittance/depository transfers and balancing the cash drawer.

Branch & Team Support: Provide administrative support to travel and insurance sales staff during peak periods and participate in office activities that support branch goals.

Additional Responsibilities: Perform other duties as assigned

Required Experience:

Unclear Seniority

Vacancy posted 23 days ago
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