Chronic Care Manager - Rural Health Care

MA - Chronic Care Manager - Rural Health Care Type: Full-time The Medical Assistant (MA) Chronic Care Manager (CCM) is a clinic-based position responsible for managing patients with chronic health conditions, working towards better health outcomes, and maintaining routine contact regarding their ongoing healthcare needs. The MA CCM supports high‑risk and chronic conditions patients in collaboration with other team members. The MA CCM will provide services such as patient education, self‑management support, coordination of care, and acting as a patient advocate. The MA CCM works as an extension of clinic providers by establishing and maintaining a centralized coordination of care. Usually does not provide direct patient care but may assist in other clinic duties as needed, including delivery of direct care. The MA CCM functions under the direction of the Rural Health Clinic Manager and/or the Medical Provider(s) and exercises independent judgment in applying professional knowledge required to plan, prioritize, and organize the delivery of quality patient care coordination. Responsibilities Manage patients with chronic health conditions. Provide patient education, self‑management support, and act as patient advocate. Coordinate care and collaborate with clinic providers and team members. Maintain routine contact to address ongoing healthcare needs. Assist with other clinic duties, including direct patient care when required. Exercise independent judgment in planning, prioritizing, and organizing patient care coordination. Qualifications Required Education : High School Diploma or Equivalent. Required Experience : General knowledge of medications frequently prescribed in chronic care. Knowledge of the nursing process (assessment, planning, implementation, evaluation). General knowledge of the healthcare field. Medical terminology knowledge. EMR experience. Preferred Education and Experience : Two (2) years previous MA experience in patient care setting. Experience working with chronic conditions patients. Experience in care coordination. Ability to understand and interpret statistical data related to patient care and outcomes. Experience with Continuous Quality Improvement (CQI). Required Licenses & Certifications : Medical Assistant Certification. Basic Life Support (BLS) within 30 days of hire. Equal Opportunity Employer White Mountain Regional Medical Center is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace and do not discriminate based on race, color, religion, gender, age, national origin, disability, veteran status, sexual orientation, or any other protected status. #J-18808-Ljbffr White Mountain Regional Medical Center