Distillery Supervisor

Distillery and Tasting Room Supervisor

The Distillery and Tasting Room Supervisor drives commercial performance and operational efficiency through advanced inventory management, sales forecasting, and direct oversight of production scheduling. This role manages day-to-day tasting room operations and coordinates the hands-on bottling of moonshine flavors to meet market demand.

Essential Duties and Responsibilities

• Inventory & Forecasting: Directs inventory management, tracks stock levels, and utilizes sales data to forecast future product and material needs.
• Production Scheduling: Builds and maintains production schedules for bottling specific moonshine flavors based on inventory demands and forecasting metrics.
• Bottling Operations: Oversees the physical bottling line, ensuring quality control, proper labeling, and safety protocols are met during flavor runs.
• Staff Scheduling: Creates staff rosters three weeks in advance to ensure optimal floor coverage while respecting team work-life balance.
• Hospitality Leadership: Fosters a welcoming distillery environment through high-quality guest interactions and active floor supervision.
• Issue Resolution: Handles guest complaints efficiently to ensure repeat business, total satisfaction, and positive brand perception.
• Facility Operations: Manages opening and closing procedures, ensuring strict adherence to safety, housekeeping, and presentation checklists.
• Quality Assurance: Conducts regular staff audits to guarantee all company service and operational standards are consistently achieved.
• Compliance Management: Maintains strict compliance with internal policies and all federal, state, and local distillery regulations.
• Team Communication: Delivers clear verbal and written directives to keep the staff aligned on daily production and sales goals.