Customer Service Representative
Identified Talent Solutions
Customer Service Representative
Our client, a leading healthcare services provider, is on the lookout for a compassionate and motivated Customer Service Representative. In this role, you will play a pivotal part in improving the well-being of health plan members by connecting them with essential healthcare services. Your primary task will be making outbound calls to inform members about their eligibility for an in-home health screening, encouraging them to take advantage of this valuable service. This position requires excellent communication skills, a patient-centered approach, and a commitment to delivering top-notch customer service.
Our client is a healthcare innovator combining advanced technology with a deep focus on patient care. Their AI-powered platform identifies health risks, closes care gaps, and ensures that health plans can offer superior services. Supported by a national network of healthcare professionals, the company is dedicated to transforming healthcare and improving health outcomes for members across the country.
Key Responsibilities
- Conduct outbound calls to health plan members to schedule in-home health screenings.
- Provide clear and comprehensive information about the screening process, addressing any member questions or concerns.
- Update and verify member details in the system, ensuring accuracy and confidentiality.
- Maintain thorough records of all member interactions, ensuring compliance with company policies and regulations.
- Work closely with team members and other departments to ensure a smooth scheduling process.
- Follow up with members to confirm appointments and address any outstanding issues.
- Handle sensitive information with the utmost professionalism and adhere to all company protocols and industry regulations.
Qualifications
- High school diploma or equivalent; some college coursework is a plus.
- Previous experience in customer service, particularly in a healthcare environment, is preferred.
- Strong organizational skills and attention to detail are essential.
- Ability to work both independently and collaboratively as part of a team.
- Proficiency with computer systems, including Microsoft Office Suite.
- A compassionate approach with a dedication to delivering excellent customer service.
- Multilingual abilities are a plus.
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Irvine, CA vacancy
$23 - $25 per hour
...Job Title: Customer Service Representative Location: Irvine, California Industry: Luxury Hospitality Pay: $23.00 - $25.00/hr., Benefits: Medical, Dental, Vision About Our Client Addison Group has partnered with a well-established service-oriented...SuggestedLocal areaAddison Group
Irvine, CA4 days ago$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for administrative assistant...SuggestedPart timeCasual workRemote workFlexible hoursAFG
Tustin, CA5 days ago$22 per hour
...past-due inactive student accounts. You will also support the Collections Supervisor by coordinating collection efforts with loan servicers and third-party collection agencies while ensuring all collection activities comply with applicable regulatory requirements....SuggestedContract workWork at officeRencata
Irvine, CA4 days ago$25.45 - $29.52 per hour
...knowledge beyond the confines of the university to a broader public. The faculty pursue knowledge production and dissemination in the service of fostering informed social action as they address issues ranging from global poverty to prison overcrowding, from gang violence...SuggestedHourly payWork at officeLocal areaUniversity Of California Irvine
Irvine, CA1 day ago- ...As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person. assist customers with finding products. provide quotes and take orders. troubleshoot...Suggested
TradeJobsWorkForce
Irvine, CA2 days ago - ...Please send a cover letter note to share why you'd be a great fit for us. Qualifications: -Previous experience in sales, customer service, or other related fields -Strong negotiation skills -Ability to build rapport with clients -Excellent written and verbal communication...Work at officeFlexible hours
Midland National Life Insurance Company
Irvine, CA2 days ago $50k - $75k
...Great Park Insurance Services Licensed Insurance Representative Great Park Insurance is seeking an experience Customer Service Representative (CSR) to join our office. We will rely on you for delivering service in a courteous, professional, and efficient manner,...Full timeWork at officeMonday to FridayShift workGreat Park Insurance Services Inc
Irvine, CA5 days ago$22 per hour
...and past-due inactive student accounts. You will also support the Collections Supervisor by coordinating collection efforts with loan servicers and third-party collection agencies while ensuring all collection activities comply with applicable regulatory requirements....Contract workRencata
Irvine, CA3 days ago$17 per hour
...JOIN TAXRISE? At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and... ...- no cold calling, no chasing leads. As an Inbound Sales Representative, you'll work exclusively with warm, pre-qualified leads who...Hourly payFull timeAfternoon shiftTaxRise
Irvine, CA5 days ago$22 per hour
...Ultimate Staffing is seeking an excellent customer service representative to join a dental company in Irvine, CA. Irvine, CA | $22.00/hour | Monday-Friday, 6:00 AM-3:00 PM | Onsite This role supports the sales team by providing exceptional service to dental offices...Full timeWork at officeLocal areaImmediate startMonday to FridayUltimate Staffing Services
Irvine, CAa month ago- About the Role: Our client is looking for a Customer Support Specialist to join their team and serve as a key point of contact for customers... ...suggest improvements Qualifications: 1-3 years of customer service or support experience Strong communication skills—both written...Work at officeLocal areaIrvine, CA9 days ago
$22 per hour
...Ultimate Staffing is seeking a HYBRID Customer Support Specialist to join a life style brand in Irvine. Pay: $22/ hour. Schedule:... ...information on product line and demonstrate our commitment to customer service by following up on order requests to ensure superior results...Full timeWork at officeLocal areaWork from homeFlexible hoursUltimate Staffing Services
Irvine, CAa month ago$24 - $25 per hour
...Call Center Representative Irvine, CA At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing... ...Need to Have ~3-5 years of experience in customer service, client support, call center ~...Hourly payFull time$26 per hour
...Customer Service Representative III As a Customer Service Representative III you'll be handling customer inquiries regarding our mortgage loan products. You'll also handle high volume of inbound and outbound phone calls while delivering a high level of professionalism...Hourly pay$16.5 - $18 per hour
...Client Service Representative We are seeking an outgoing experienced Client Service Representative to join our fun, family-oriented team!... ...around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering...Weekend work- ...development Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate...
$20 - $23 per hour
Ultimate Staffing Services is actively seeking a dedicated Customer Service Representative to join their client's team in California. This role is essential in ensuring that customer inquiries are handled promptly and efficiently, maintaining a high level of customer satisfaction...Hourly payFull timeWork at officeLocal areaMonday to Friday- ...Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer questions, resolve complaints, and process orders and requests. To succeed...Flexible hours
$22 - $27 per hour
...Customer Service Representative The Customer Service Representative plays a critical role in building and maintaining strong relationships with key clients by serving as the primary point of contact for communication, feedback, and follow-up. This role ensures high...Full timeContract workTemporary workWork at office$16 - $17 per hour
...Customer Service Representative The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities Perform janitorial duties Perform all duties listed on the daily schedule Operate motorized...Hourly payShift work$18 per hour
...Automotive Service Manager At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are...Hourly payFlexible hoursAfternoon shift$19 per hour
...Customer Service Representative Guardian Tax is growing, and we're looking for a friendly and motivated Customer Service Representative to join our Irvine team. In this role, you'll communicate with Guardian Tax clients over the phone, welcome them to our services...Full timeWork at office- Job Description Summary Under the direction of the Senior Supervisor, Customer Service, the Child Care Providers United (CCPU) customer service representative provides consultive telephonic and web-based assistance to Child Care Providers, Agents, and Enrollment Specialists...Work at office
$18.57 per hour
...Customer Service Representative I Irvine, CA 92618 Job Description Johnson Service Group (JSG) is seeking Customer Service Representatives- Call Center. Must live in Pacific, Mountain or Central time zone. Schedule: Monday- Friday 9:00am-5:30 pm (Remote) Hourly...Hourly payWeekly payTemporary workLive inWork at officeRemote workMonday to Friday$19 - $21 per hour
...Customer Service Specialist (Day Maker) Archipelago Companies, a portfolio of highly successful consumer lifestyle brands, is seeking a talented and passionate individual with an entrepreneurial mindset to join our team. Our brands, including OluKai, Melin, Roark and...Hourly payWork at officeLocal areaWork from homeFlexible hours$18 - $19 per hour
...safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI# : 1491 Station... ...of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making...Weekly payFull timePart timeFor contractorsLocal areaImmediate startShift workNight shiftDay shiftAfternoon shiftEarly shift- Description The Call Center Representative answers all incoming calls from the main clinic phone... ...providers as part of the Patient Services team. This position is full-time with... ...a busy call center or telephone based customer service (100+ calls per day) has basic...Full timeWork at officeMonday to FridayRotating shiftDay shift
$24 per hour
...organization in Irvine is in need of a Temporary Call Center Customer Service Specialist . This is an IN OFFICE opportunity, in... ...two years' experience as a Call Center, Customer Service Representative, receptionist, or office related position. *...Temporary workWork at officeLocal area$21.43 - $28.95 per hour
...integrity, mutual respect, student learning, service, responsiveness, innovation, diversity,... ...outbound dials and provide outstanding customer service to prospective students, fellow... ...as a Call Center, Customer Service Representative, receptionist, or office related...Part timeWork at office$24 per hour
...Education organization in Irvine is in need of a Temporary Customer Service Specialist. This is an IN OFFICE opportunity, in IRVINE. This... ...* Minimum two year of experience as a customer service representative or financial aid administrator required. * Experience...Hourly payTemporary workLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- inbound call center customer service representative Irvine, CA
- work from home customer service advisor Irvine, CA
- card services representative Irvine, CA
- customer relations specialist Irvine, CA
- customer service associate Irvine, CA
- e-commerce customer service representative Irvine, CA
- customer service representative remote Irvine, CA
- client service representative Irvine, CA
- full time customer service associate Irvine, CA
- customer service expert Irvine, CA