General Manager for Medical Devices and Hospital Supplies / Integrator

The General Manager/Integrator is the central hub of the company— the person who turns strategy into execution. You will lead our operations team, manage KPIs, drive accountability, and ensure that our supply chain, warehouse, compliance, and administrative functions operate at a high standard. This role reports directly to the Owner and is responsible for the performance of the entire operational organization. Key Responsibilities Lead and manage the operations team (warehouse, purchasing/admin, compliance/quality, technical operations) Own the company’s operational KPIs and weekly scorecard Ensure consistent execution of processes, SOPs, and standards Oversee supply chain, purchasing, inventory management, and supplier performance Maintain regulatory compliance (ISO 13485, NABP, forced‑labor compliance) Oversee warehouse operations, fulfillment accuracy, and efficiency Govern ERP usage (Bizowie) and ensure data integrity Approve artwork, packaging, and product documentation Drive continuous improvement and operational problem‑solving Lead weekly meetings, set priorities, and hold the team accountable while supporting the owner by removing bottlenecks and ensuring smooth daily operations Qualifications 5+ years of operations leadership experience (distribution, medical device, manufacturing, or regulated industry preferred) Strong process orientation, with a belief in structure, consistency, and accountability Experience managing people and driving performance Comfortable making decisions, enforcing standards, and resolving conflict Strong analytical skills and familiarity with KPIs and dashboards ERP experience (any system; Bizowie is a plus) Excellent communication and organizational skills Ability to lead in a fast‑moving, growing environment Ability to bring order, clarity, and predictability to the organization Ideal Candidate Structured – likes systems, processes, and clarity Decisive – does not hesitate to make a call Accountability‑driven – holds people to standards Operationally minded – enjoys execution more than ideation Detail‑oriented – cares about accuracy and consistency Calm under pressure – brings stability to the team #J-18808-Ljbffr Uloop Inc.