Business Analyst IV

Job Title: Business Analyst IV
Location (On-site, Remote, or Hybrid?): Phoenix, AZ (onsite)
Contract Duration: Contract until 06/30/2027
Work Hours: 8 AM - 4:30 PM

Position Description
The Business Systems Analyst Senior/Lead must reside in AZ as he/she will have an office presence for his/her job duties. Acts as the liaison between management, users, and technical professionals. The Business Systems Analyst Senior/Lead position provides functional analysis of judicial and business processes used to conduct operations and is responsible for the identification, development, and recommendation of business process changes and improvements. Positions at this level are responsible for more complex assignments that require considerable independent discretion and judgment and lead professional-level staff.

Essential Job Tasks (This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

• Mentor and lead business analysts to guide and oversee their assigned projects.
• Gather user requirements and write user stories
• Communicate with high-level customers
• Coordinate, meet, and collaborate with management and system users to understand and evaluate judicial or business processes.
• Gather requirements for functionality, create epics and user stories, and analyze the impact of changes
• Provide suggestions to the development team during the development stage of the product to meet the client s business needs.
• Independently conduct judicial or business process analysis and needs assessments and provide corresponding recommendations for process and/or system changes.
• Troubleshoot problems as a liaison with other departments, divisions, and organizations, and recommend solutions.
• Analyze the feasibility of and develop requirements for new systems or enhancements to existing systems to ensure the system design fits the needs of the users.
• Manage change requests and backlog items related to project plans to meet deadlines; assist with overseeing the driving projects to completion within the agreed-upon time and budget.
• As needed, work closely with programming and systems employee groups to develop, test, and implement solutions or system modifications.
• Gather and format information to create reports for management or other purposes as needed.
• Develop, administer, and publish an open list of projects, problems, and assigned tasks.
• Use and specify tools to create project diagrams, flowcharts, and written specifications, including wireframe design.
• Participate in or provide end-user training, interpreting, and translating functional technical terms to make them understandable to the end user.
• This position may provide technical assistance to system users.

Skills Required
Knowledge of:

• Collection and analysis of business requirements
• Evaluating data collected through task analysis, business processes, surveys, and workshops
• Court case management systems or similar systems
• Agile development

Skill in:

• Creating business process documentation of business processes to communicate process improvement opportunities
• Manipulating software to design and create documents
• Writing business communications
• Creating technical software requirements design documents

Ability to:

• Create business process documentation to communicate process improvement opportunities
• Communicate information and ideas, both verbally and written
• Relate on the appropriate level to business staff, technical staff, and end users
• Lead small and medium-scale projects
• Think critically and analyze data to recommend creative solutions to business problems.

Our Preferred Candidate has:

• Experience in SQL
• Knowledge of test-driven development
• Project management experience
• Agile best practices
• Excellent communication skills, both written and verbal

Experience:

• Three (3) years of business analyst experience or experience working with data and creating reports from data sets OR Combined education and experience qualifications:
• Other combinations of education and/or experience may be considered in substitution for minimum qualifications.

Education : Bachelor's degree in Criminology, Public Administration, Computer Science, or an IT or Social Science related field