Certified Medical Assistant (CMA)/Unit Clerk

Medical Records Clerk/Certified Medical Assistant (CMA)

NaphCare is hiring a Medical Records Clerk/Certified Medical Assistant (CMA) to join our team of medical professionals in the Polk County Jail in Des Moines, IA.

As a Correctional Medical Records Clerk/CMA, you will work alongside correctional officers and other medical professionals to provide care to the individuals in residence. Working within a controlled environment, where security is top priority and the days are never dull, you will have various duties to keep you engaged including assisting physicians and other healthcare professionals with examinations, taking patient histories, vital signs, supporting administrative tasks, etc. This is a unique position where you can make a difference to this diverse population of patients with complex medical needs.

*New grads are encouraged to apply - we'll train you in the exciting field of correctional healthcare!*

Duties and Responsibilities

As a Medical Records Clerk/CMA, you will play a critical role in our continued mission to provide quality healthcare that protects the rights, dignity, and health of our unique patient population. Duties and responsibilities may include and not be limited to:

Clinical Duties:

• Performing patient assessments, interviewing patients about current health problems, medication history
• Taking and documenting vital signs including blood pressure, temperature, weight, PPDs, EKGs and basic laboratory tests
• Staggered intermittent safety checks
• Administering medication (under the direction of a physician)
• Providing basic wound care, performing routine blood drawing procedures and routine clinical tasks
• Assisting with patient hygiene, ambulation and dressing changes
• Assisting providers during patient examinations and procedures
• Providing basic patient education and instructions

Administrative Duties:

• Scheduling and coordinating patient appointments
• Maintaining inventory of medical and office supplies
• Answering phones, emails and other forms of communications
• Entering patient information into electronic systems, filing documents, and maintaining the physical and digital filing system
• Ensuring the completeness, accuracy, and quality of medical documentation
• Handling requests for medical information from authorized parties, such as hospitals, clinics, and physicians, while adhering to HIPAA and other privacy regulations
• Managing incoming and outgoing mail, answering phones, and relaying messages related to medical records
• Creating, updating, and organizing inmate medical records, including assembling and disassembling files
• Performing routine clerical tasks and other duties as assigned

Qualifications

New grads are encouraged to apply!

Requirements / Qualifications:

• CMA Certification - Completion of an accredited medical assisting program
• High school diploma or equivalent (GED)
• Be able to obtain CPR certification, if required
• Must have computer skills, including working knowledge of Microsoft Word and Excel with a minimum typing speed of 45 words per minute.
• Able to maintain confidentiality of all proprietary and/or confidential information
• Display integrity, professionalism and be able to adhere to a Code of Conduct and comply with all facility(s) correctional healthcare policies, procedures, and legal requirements
• Must pass the facility's criminal background check and drug screening

Physical Capabilities:

Must have the ability to stand for long periods, lift and move patients (up to 50 pounds), bend, squat, reach, push, pull, walk significant distances, and perform physically demanding tasks like CPR, all while maintaining good balance and endurance throughout a shift.

Why Join NaphCare?

NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company.

NaphCare Benefits for Full-Time Employees Include:

• Health, dental & vision insurance that starts day one!
• Prescriptions free of charge through our health plan, beginning day one!
• Lowest Cost Benefits!
• Employee Assistance Program (EAP) services
• 401K and Roth with company contribution that starts day one!
• Tuition Assistance
• Referral bonuses
• Term life insurance at no cost to the employee
• Generous paid time off & paid holidays
• Free continuing education and CMEs

If you would like to speak with me to learn more about this position and NaphCare, apply directly to the position to initiate the application process, and I'll be in touch.

Equal Opportunity Employer: disability/veteran