Customer Service Lead - Part-Time

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast‑paced environment, join Our Burlington team as a Customer Service Lead ! Overview As the Part‑Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you will lead day‑to‑day customer service initiatives, inspire and motivate associates to provide exceptional, friendly, and professional service at all times. You will lead by example, applying Our Burlington philosophy and company core values, ensuring a customer‑first focus, friendliness, speed of checkout, and overall customer satisfaction, while proactively solving problems efficiently. Key Responsibilities Model company core values, Our Burlington philosophy, and appropriate back‑of‑house standards and execution strategies for the rest of the team. Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer‑first focus and delivering a consistently great experience to all customers with a high level of professionalism. Maintain a neat and orderly front‑end area, troubleshooting issues with registers and transactions. Coordinate meal and break periods and monitor schedule adherence. Requirements Candidates must be able to work a flexible schedule that includes early mornings, nights, weekends, and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Benefits You will enjoy a competitive wage, flexible hours, and an associate discount. Part‑time associates, based on hours worked, may be eligible for Burlington’s benefits package, which includes medical coverage and a 401(k) plan. Part‑time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand and provide a variety of training and development opportunities for associates to grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Job Details Base Pay: $12.50 per hour (Part‑Time). Location: 01693 – Paris. #J-18808-Ljbffr