Human Resources Administrative Assistant

HR Administrative AssistantThe HR Administrative Assistant provides administrative and clerical support across the Benefits, Employee Relations, Human Resources, and Training functions. This role assists with onboarding, benefits administration, payroll support, employee relations processes, training coordination, compliance tracking, reporting, and record management while serving as a point of contact for employees and leaders. The HR Administrative Assistant helps ensure HR processes are completed accurately, on time, and in compliance with Company policies and applicable regulations through strong organization, attention to detail, and exceptional customer service.Primary FunctionsProvide clerical support to Benefits, Employee Relations, Human Resources, and Training departmentsAssist with Receptionist coverage for breaksRespond to questions in person, phone or emailManage team calendar for important dates, birthdays, anniversaries and PTO.All other duties as assigned for the successful operation of the companyBenefitsAssist Benefits team with Benefit EnrollmentsSend Benefits eligibility remindersAssist Benefits during Open EnrollmentPull and analyze Benefit reporting dataTake detailed notes during Benefits Committee meetingsSend out COBRA letters for terminated employeesEmployee RelationsSchedule investigation meetings, intake calls, and investigation completion calls as neededHuman ResourcesAfter confirming completeness, scan in completed checklists for all processesAssist with sending out new hire onboarding packetsProcess and monitor drug tests and background checks for new hires for completionKeep record of attendance for daily operations and identify trendsAssist with weekly payroll for permanent employeesCreate and send out Termination lettersTrainingSchedule new user and individual Instructor Lead Trainings and monitor attendance for eachAssist with Compliance training to monitor completionPull and analyze data on training completion timeSet up new users in Surge's Learning Management SystemQualificationsHigh school diploma or equivalent requiredAt least 1 year of previous customer service or appropriate business experienceAbility to work in a fast-paced environment.Ability to prioritize tasks.Comfortable speaking in front of groups of peopleAbility to keep all work confidential.Excellent verbal and written communication skillsProblem Solving and organized.Ability to meet deadlines.Proficient computer and telephone skillsKnowledge of standard office administrative practices and proceduresCooperative, team oriented, calm under pressures and able to work independently.You'll be part of a collaborative HR team that values professionalism, integrity, and continuous improvement. This position offers the opportunity to build a strong foundation in Human Resources while contributing to a positive employee experience and supporting the growth of our organization.Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.