Customer Service Representative

Job Description The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business. At Tower Loan, we provide the resources for a long and prosperous career with additional growth opportunities! Whether you spend your career providing the customer experience that keeps us going or move into leadership roles, we have a place for you Job Description The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business. At Tower Loan, we provide the resources for a long and prosperous career with additional growth opportunities! Whether you spend your career providing the customer experience that keeps us going or move into leadership roles, we have a place for you Other Details Full Time Pay Rate: $15 / hour Additional Pay: $100-$400 per month based on monthly performance Hours: 8:30am-5:30pm, M-F; overtime may be required based on operational needs Benefits & Advantages Skill development & growth opportunities Complete position-based training program Coaching and mentorship Strong hire-from-within policy Comprehensive benefit package Awards, recognition, & appreciation Essential Job Functions Demonstrate a high level of customer assistance by phone and in-person Receive and record payments in customer accounts Market to current and former customers over the phone and in-person for additional business Maintain and secure cash drawer and accounting activities (i.e. balancing and preparing deposits) Perform office administrative activities including, but not limited to, checking branch mail, filing, office supplies, etc. Investigate credit and process loan applications Perform all other duties and responsibilities as assigned Required Qualifications High school diploma or equivalent Effective communication and time management skills Reliable personal transportation with insurance Ability to stand and sit for long periods of time Ability to lift and maneuver up to 20 pounds #J-18808-Ljbffr Mississippi Department of Employment Security