Desktop Technician III
ManpowerGroup Global, Inc.
Our client, a leading organization in the research and innovation sector, is seeking a Desktop Technician III to join their team. As a Desktop Technician III, you will be part of the IT Support team supporting the Clark, NJ location. The ideal candidate will have strong problem‑solving skills, excellent communication abilities, and a customer‑focused mindset, which will align successfully in the organization. Job Title: Desktop Technician III Location: Clark, NJ What's the Job? Provide face‑to‑face technical support at the IT Kiosk, ensuring a welcoming experience for all employees. Configure, image, deploy, and troubleshoot laptops, desktops, mobile devices, and conference room AV equipment. Install and support standard software applications such as Windows 11, Mac OS, Microsoft Office 365, and Adobe Creative Cloud. Manage user accounts and permissions via Active Directory and Office 365. Support network connectivity, printers, and other peripherals, ensuring security and compliance standards are met. What's Needed? Bachelor’s degree in a related field or 3‑5 years of proven desktop support experience. CompTIA A+ certification or equivalent knowledge is highly preferred. Proficiency in Windows 11 and Mac OS environments. Experience with ServiceNow or similar ITSM ticketing systems and remote support tools. Strong understanding of basic networking, endpoint security, and troubleshooting LAN/Wi‑Fi issues. What's in it for me? Opportunity to work in a dynamic and innovative environment. Engage in diverse technical support tasks that enhance your skills. Collaborate with a passionate and supportive team. Contribute to a company committed to excellence and continuous improvement. Be part of a forward‑thinking organization that values diversity and inclusion. Benefits Medical and Prescription Drug Plans Dental Plan Vision Plan Health Savings Account Health Flexible Spending Account Dependent Care Flexible Spending Account Supplemental Life Insurance Short Term and Long Term Disability Insurance Business Travel Insurance 401(k), Plus Match Weekly Pay If this role interests you, apply now and a recruiter will be in touch to discuss this opportunity. We look forward to speaking with you! #J-18808-Ljbffr ManpowerGroup Global, Inc.
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