Retail Sales Associate

FASHIONPHILE is more than just fashion - we're revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.

About the Opportunity

The Retail Sales Specialist is the face of the brand, providing exceptional customer service, driving sales, and maintaining a welcoming store environment. This position is ideal for individuals looking to gain retail experience, develop customer service skills, and grow within the company. Responsibilities include:

• Greeting and engaging customers in a friendly, professional manner
• Assisting customers in locating products, answering questions, and making purchase decisions
• Maintaining knowledge of current promotions, product features, and store policies
• Accurately process sales transactions at the register, including cash handling and credit card payments
• Restocking shelves, organize merchandise, and maintain visual displays to company standards
• Keeping the sales floor clean, organized, and safe for customers and employees
• Participating in inventory counts, stock receiving, and product tagging as needed
• On-Camera & Media Participation Requirement: As part of our retail team, associates may be asked to participate in company photos, videos, or other media used for internal communications, training, social media, marketing, or brand storytelling. This may include being featured on camera or appearing in the background of photos or video recordings taken in our retail locations. By accepting a role on our retail team, you acknowledge and agree that on-camera and media participation is a potential requirement of the job.

What We're Looking For

• Previous retail experience preferred, but not required
• Strong communication, interpersonal skills and ability to problem solve
• Enthusiastic, customer-focused, and eager to learn
• Reliability, punctuality, and ability to work flexible shifts including evenings, weekends, and holidays
• Tech savvy with the ability to work with multiple tech devices, google drive and apple products
• Ability to stand for extended periods and move throughout the sales floor

What We Offer

• Medical, Dental and Vision Coverage
• FSA options for Medical, Dependent Care & Commuter Benefits
• Paid Time off, Paid Sick Time, and Paid Holidays
• 401(k) with generous match program
• Free Life Insurance and AD&D
• Long-Term Disability Insurance
• Employee Discount

Pay Rate: This position begins at $20.00/HR for all new hires at FASHIONPHILE's Palo Alto, CA location + 1% uncapped commission.

FASHIONPHILE Group LLC is proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected].