Senior Human Resources Manager - Hospitality

Job Description

Job Description

Job Description

Welcome to the 4,000± acre luxury master-planned community of Fiddler’s Creek, a Gulf Bay Development. The vibrant community represents an evolution of the private club experience, a welcoming, relaxed and comfortable lifestyle that is reflected in the warm and graceful attentiveness of the staff and the sense of genuine community among members. Fiddler’s Creek and Gulf Bay employees have a strong sense of responsibility, loyalty, confidentiality, and ethics. Each individual possesses great initiative with a deep understanding of their individual role and a passion for the luxury club and service market.

BASIC SUMMARY:

Plan, lead, direct, develop, and coordinate the policies, activities, and team of the Human Resource (HR) department, ensuring legal compliance and implementation of the organization’s mission and talent strategy.

POSITION RESPONSIBILITIES:

• Serve as a trusted advisor and resource for employees and management for all Hospitality HR-related issues.
• Ensure compliance with employment laws and regulations and maintain company policies and procedures.
• Manage employee relations issues, investigations, and resolutions in a fair and consistent manner.
• Recruits, interviews, hires, and trains new team members in the department.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of team members in accordance with company policy.
• Collaborates with senior leadership to understand the organization’s goals and strategy related to staffing, recruiting, and retention.
• Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization’s human resource compliance and strategy needs.
• Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
• Conducts research and analysis of organizational trends including review of reports and metrics from the organization’s human resource information system (HRIS) or talent management system.
• Monitors and ensures the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
• Develops and implements departmental budget.
• Facilitates professional development, training, and certification activities for HR team.
• Performs other duties as required.

EDUCATION/EXPERIENCE /OTHER REQUIREMENTS:

• Bachelor’s degree in Human Resources, Business Administration, or related field required; Master’s degree preferred.
• A minimum of five years of human resource management experience required.
• Experience in Hospitality Human Resources, especially Food & Beverage and Seasonal Personnel.
• SHRM-CP, SHRM-SCP, or PHR certification highly preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to adapt to the needs of the organization and employees.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough knowledge of employment-related laws and regulations.
• Expertise in the recruiting, hiring, and legalities of H2B Employees.
• Experience and proficiency in the use of ADP Workforce Now.
• Proficient with Microsoft Office Suite or related software.

PHYSICAL DEMANDS – ABILITY TO:

• Express and exchange ideas by means of the spoken word accurately, loudly and quickly.
• Perceive the nature of sounds at a normal speaking level and make fine discriminations in sound.
• Have visual acuity to determine accuracy, neatness and thoroughness of the work assigned.
• Withstand a moderate noise level in the work environment.
• Grasp, lift, push/pull, carry or transport up to 15 lbs.
• Withstand prolonged periods of sitting at a desk and working on a computer.

All future employees are required to pass a background check and drug testing.