Customer Service Representative

Customer Service Representative

One of our growing manufacturing clients in Addison IL, is seeking a Customer Service Representative to join their team. This is an excellent opportunity for a detail-oriented and customer-focused individual looking to gain experience in a professional setting.

Customer Service Representative Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a professional and timely manner
• Process orders, returns, and exchanges accurately using Salesforce and SAP
• Maintain and update customer records with attention to detail
• Troubleshoot customer concerns and collaborate with internal teams to resolve issues
• Ensure customer satisfaction by providing clear and effective communication
• Support additional administrative and customer service-related tasks as needed

Customer Service Representative Requirements:

• 1-2 years of customer service experience
• Familiarity with Salesforce and SAP (preferred, but training can be provided)
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills

Pay + Benefits:

• Compensation: $18-22/hr
• Benefits Available include:
• Paid Vacation, Sick and Holidays
• 401k plan w/ matching
• 100% Health, Vision, and Dental coverage
• 50% of Health, Vision and Dental coverage for any dependent

If you are looking to start your career in customer service with a stable and growing company, we encourage you to apply today!

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is an Equal Opportunity Employer m/f/d/v.