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Medical Front Desk Receptionist

Blue Sky Mental Health Clinic

Job Description

Job Description

Benefits:

  • Dental insurance
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
About the Role:
Blue Sky Mental Health Clinic in Silver Spring, MD is looking for a compassionate and organized Medical Front Desk Receptionist to be the welcoming face of our clinic. This is a meaningful opportunity to support patients on their mental health journey while keeping our practice running smoothly. If you thrive in a fast-paced healthcare environment and have a passion for helping others, we want to hear from you!

Responsibilities:
  • Greet and check in patients in a warm, professional, and confidential manner
  • Schedule, confirm, and manage patient appointments using electronic health record (EHR) systems
  • Verify insurance eligibility and process patient intake paperwork
  • Answer and route incoming phone calls, voicemails, and patient inquiries
  • Collect co-pays, process payments, and manage billing documentation
  • Maintain accurate and up-to-date patient records in compliance with HIPAA regulations
  • Coordinate communication between patients, providers, and clinical staff
Requirements:
  • 1+ years of experience in a medical front desk, receptionist, or healthcare administrative role
  • Familiarity with EHR/EMR software and medical scheduling systems
  • Knowledge of insurance verification and basic medical billing practices
  • Strong understanding of HIPAA compliance and patient confidentiality
  • Excellent communication, interpersonal, and customer service skills
  • Ability to multitask and remain calm in a busy clinical environment
  • Sensitivity and professionalism when working with mental health patients
About Us:
Blue Sky Mental Health Clinic is a trusted provider of compassionate, patient-centered mental health services in Silver Spring, MD. Our patients choose us because we create a safe, welcoming environment where they feel heard and supported every step of the way. Our team is passionate about making a difference, and we foster a workplace culture built on empathy, collaboration, and professional growth.

Vacancy posted 10 days ago
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