Housekeeping / Room Attendant
Wyndham Hotels & Resorts
Position Summary: The purpose of the Housekeeper/Room Attendant is to maintain cleanliness of all guestrooms according to brand specifications and quality standards. The ideal individual for this position demonstrates a commitment to maintaining high quality standards and attention to detail. Essential Functions Rooms and Inventory :
- Thoroughly cleans all assigned rooms within prescribed Brand Standard guidelines.
- Maintains the inventory of every item placed in guestrooms.
- Communicates status of cleaned rooms to Housekeeping Supervisor.
- Reports any lost and found items to the Housekeeping Supervisor immediately, listing the room number or area where the item was found.
- Reports any damaged or missing items to Maintenance and the Housekeeping Supervisor.
- Reports exceptional and/or unusual circumstances, such as no luggage in a stay-over room, sleep-outs, damage in the rooms, etc. to the Housekeeping Supervisor.
- Stocks carts and supply rooms.
- Assists with washing, drying and folding terry and linen as needed.
- Uses all authorized cleaning agents properly and safely.
- Follows proper key control and security procedures.
- Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with Guests, clients, co-workers, and management.
- Follows proper handling procedures for dirty rags/linens.
- Restocks and maintain housekeeping cart.
- Assists Guests with questions and requests.
- Adheres to proper grooming and dress codes for the department.
- Able to carry out hotel emergency procedures.
- Performs all other duties as directed, developed, or assigned.
- Arrives for assigned shift on time.
- Language Skills: Must be able to understand the proper use of equipment and chemicals and verbal instructions. Must be able to have basic interactions with guests.
- Technical Skills: Knowledge of proper cleaning agent handling and safety procedures.
- Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Other Skills and Abilities: Able to operate equipment such as, but not limited to, garbage disposal, vacuum cleaner, self-cleaning oven, ice-maker, and dishwasher. Ability to work flexible hours including evenings, weekends, and holidays.
- Seeing - Must be able to see well enough to read reports, drive, and use a computer.
- Hearing - Must be able to hear well enough to communicate on the phone and in person.
- Standing/Walking/Mobility - Must be able to stand and walk for extended periods of time.
- Climbing/Stooping/Kneeling - Must be able to climb four flights of stairs. Must be able to stoop and kneel for short periods of time.
- Lifting - Must be able to regularly lift up to 10 pounds, frequently lift up to 25 pounds.
Vacancy posted 4 days ago
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