Contract Management Process Owner

This job was posted by For more information, please see About the Role The Contractor Management Process Owner (CMPO), part of the Operational Readiness group, is accountable for the end‑to‑end ownership, governance, and continuous improvement of the Contractor Management System of Work. This role ensures the system is effectively designed, implemented, and consistently applied to support safe and compliant operations. The CMPO evaluates local business requirements, develops and maintains site‑specific process documentation, and ensures alignment with the Global Process Owner and enterprise standards. They provide governance and assurance to confirm the system is functioning as intended and delivering effective risk‑management outcomes. The CMPO oversees the full process lifecycle, driving alignment with organizational policies and risk‑management frameworks. The CMPO ensures clarity of roles and responsibilities, maintains process integrity, and identifies opportunities for continuous improvement and standardization. Additionally, the CMPO promotes adoption, monitors performance, and supports ongoing assurance activities to ensure the Contractor Management System of Work remains effective, compliant, and fit for purpose. This position is based at the Hermosa Project site near Patagonia, Arizona. Other Key Responsibilities (Include, But Are Not Limited To) Ensure the Contractor Management System of Work is fit for purpose, designed, fully documented, and delivers value to stakeholders/customers. Collaborate with other Critical Process Owners to align objectives, simplify our way of working, and ensure consistent engagement with the Contractor Management System of Work. Ensure contractor management related risks and controls are identified, understood by Risk Owners, and managed within Global360. Where acting as the Risk Owner, manage risks in accordance with the South32 Risk Management Standard. Ensure the contractor management process is clearly understood and supported by complete and current documentation, including process maps, policies, standards, procedures, and tools. Ensure all process documentation meets defined quality expectations and that process maps are published in the appropriate document repositories as defined in the Information Management Standard. Define the resources needed to deploy the Contractor Management System of Work, considering operational size, complexity, and outcomes of gap assessments. Develop and maintain gap closure plans to support effective implementation of the Contractor Management System of Work. Facilitate Change Impact Assessments (CIA) to assess readiness and develop change deployment plans. Facilitate the integration of systems and processes across the organization to enable effective contractor management execution. Ensure appropriate training is established to support process users in understanding and fulfilling their roles within the Contractor Management System of Work. Develop learning solutions that improve implementation effectiveness and ensure contractor management processes are embedded. Develop local procedures that support sustainable implementation, including defined governance arrangements. Design and maintain a progress‑tracking matrix aligned with the business plan, including KPIs to monitor site‑level implementation for contractor management processes. Periodically review and evaluate the effectiveness of the system of work to ensure it continues to meet business objectives. Ensure compliance with the Contractor Management System of Work is monitored, non‑conformances identified, and corrective actions are tracked to closure. Act as the process owner and subject matter expert for governance and assurance activities related to contractor management, ensuring findings are addressed and improvements implemented. Govern changes to the Contractor Management System of Work, ensuring updates are risk‑assessed, approved, communicated, and implemented in a controlled manner. Clearly define process requirements and accountability boundaries between the Contractor Management Process Owner and Operational leaders to ensure consistent and effective execution. Ensure the Contractor Management System of Work covers the full contractor lifecycle, from pre‑qualification and onboarding through performance management, assurance, and off‑boarding. Establish feedback mechanisms to gather input from process users and contractors, using insights to improve usability and effectiveness of the system of work. #J-18808-Ljbffr