Pet Grooming Salon Manager Westerville

Job Description

Job Description

About Us:

At Designer Paws Salon, our mission is to create a happy, safe, and stress-free environment for pets, their owners, and our incredible staff. We believe that a salon’s energy starts at the top, which is why we invest heavily in finding and supporting world-class managers.

We have thrown out the old, stressful "burnout" model of pet care. Instead, we’ve built a workplace culture rooted in mutual respect, open communication, and positive reinforcement. Our managers are the heart of this culture—acting as mentors, problem-solvers, and the ultimate champions for our team.

We provide a fun, animal-filled, and upbeat workplace where your ideas are valued, your hard work is rewarded, and you have the autonomy to truly make the salon your own. If you are an energetic leader who thrives on keeping a team happy, motivated, and working toward shared goals, we would love to have you guide our Upper Arlington team!

What the Job Entails:

• Managing Staff/Training
• Ability to Show Unbiased Judgment When Managing People and Disciplinary Action.
• Employee Management Hiring/Dismissal and Incident Reports
• Enforcing Company Policies
• Making Schedule for Employees/Customers
• Customers Service In Person, Phone, Social Media, Email and Text
• Running Register/Balancing Transactions Every Day
• Monthly Inventory
• Deposits
• Pick Up Supplies
• Check Clients In and Out
• Making Appointment sheets
• Calling Vets
• Help Holding Cats and Dogs When Needed
• Daily Cleaning Duties and Ensuring Cleaning is Done Daily
• Other Duties as Assigned

The Manager position would work best if the candidate already has Grooming Experience since you will need to speak with clients about grooming requirements and how we go about doing our job, but not Required. This is a salaried position and requires a background check.

Requirements

• MUST HAVE PRIOR EXPERIENCE in Management
• MUST HAVE PRIOR EXPERIENCE with Scheduling Appointments and Customer Relationship Skills
• Organized
• Typing Skills
• Professional Phone Etiquette
• Non-Smoking
• Have a Professional and Upbeat Attitude
• Self-Motivated
• Have Time Management Skills
• Take/Giving Detailed Directions in a Fast-Paced Environment
• Must be able to lift 50 lbs

Benefits

• 401k
• 50% Employer paid Healthcare
• 50% Employer paid Dental
• 50% Employer paid Vision
• Short Term Disability Insurance
• 3 Months off Maternity/Paternity
• Paid Vacation
• Time off for Thanksgiving and Christmas
• Retail Discounts
• Paid Uniform
• Company paid Pettech Class (Pet CPR Class) every 2 years
• Learn2groomdogs.com Subscription
• Bring your pet to work