Administrative Assistant

Job Description

Job Description

We are looking for a detail-oriented Administrative Assistant to support daily office operations for a credit union in Richmond, Virginia. This Long-term Contract position is ideal for someone who excels at communication, organization, and delivering attentive service in a structured environment. The person in this role will help manage scheduling, handle correspondence, maintain accurate records, and provide dependable support across a range of administrative tasks.

Responsibilities:
• Manage incoming phone inquiries and direct calls appropriately while providing courteous and efficient assistance
• Coordinate calendars and arrange appointments to support smooth day-to-day operations
• Prepare, review, and update records with a high level of accuracy through consistent data entry
• Draft, send, and respond to email communications in a timely and effective manner
• Support both incoming and outgoing call activity to assist members, staff, and business needs
• Create and maintain documents, spreadsheets, presentations, and correspondence using Microsoft Office applications
• Organize administrative information and track office activities to ensure priorities remain on schedule• Previous experience in an administrative support or office coordination role
• Strong verbal and written communication skills with a customer-focused approach
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Ability to handle phone-based communication effectively, including both inbound and outbound calls
• Accurate data entry skills with strong attention to detail
• Demonstrated ability to manage appointments, schedules, and multiple tasks effectively
• Comfortable working in a detail-focused services or financial environment such as a credit union