Service Desk Supervisor - Hybrid IT Support Leader
Genesis10
Genesis10 is seeking an IT Service Desk Supervisor for a contract-to-hire role in Omaha, NE. The position oversees a 24x7 Service Desk, provides people leadership, and ensures service delivery aligned to SLA, ITIL, security, and audit requirements. The role focuses on incident management, escalation handling, and continuous process improvements. The selected candidate will supervise analysts, manage after-hours operations, support onboarding and professional development, and drive shift-left #J-18808-Ljbffr Genesis10
Vacancy posted 2 days ago
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