On-Call Banquet Server (190268)
$24.12 - $26.12 per hourFull-time
IHG Hotels & Resorts
RELATIONSHIPS:
- Reports directly to Starbucks managerial staff.
- Interacts and cooperates with other Baristas and Bussers.
- Interacts with guests as appropriate.
- Interacts and cooperates with other outlets and departments as required.
- Develops enthusiastically satisfied customers all the time
- Delivers Legendary Service to all customers by demonstrating "Just Say Yes" behavior and connecting with the customer. Responds to customer needs and says thank you to every customer.
- Maintains a calm and professional demeanor at all times; including those of high volume or unusual events to keep store operation to standard
- Anticipates customer and store needs by constantly evaluating environment and customers for cues. Discovers customer needs and appropriately suggests products with every customer to enhance service and meet/exceed sales goals.
- Assists customers in selection and purchase of specialty coffee beverages and whole bean sales.
- Maintains customer service area and equipment in a clean and appealing manner.
- Maintains Quality Licensed store Operations
- Provides quality beverages and food products consistently for all customers by adhering to recipe and presentation standards.
- Follows health, safety and sanitation guidelines for all products.
- Follows store policies and procedures for operational flow at each station.
- Performs cleaning tasks in accordance with the Duty Rosters and cleaning standards, working as a store team player.
- Presents oneself professionally and demonstrates clear communication with all customers and interactions with fellow associates.
- Communicates necessary information clearly to manager.
- Follows standards for merchandizing, stocking, rotating and storing all products.
- Performs equipment maintenance in accordance with Starbucks maintenance standards.
- Follows cash handling and register policies as laid out and agreed to in the House Bank Agreement.
- Follows inventory stocking and recording guidelines.
- Takes Responsibility To Learn all aspects of barista position.
- Learns and demonstrates creating the Starbucks Experience.
- Completes Initial Store Training and passes Barista Certification.
- Ability to perform job functions with attention to detail, speed and accuracy.
- Ability to comprehend instructions prioritizes, organize, and work as delegated and complete job functions.
- Ability to be a clear thinker remains calm and resolves problems using sound judgment.
- Ability to work under pressure of meeting production schedules and timelines for guests and fellow workers.
- Ability to aid in the transportation of all work equipment and produce pertinent to carry out the job.
- Ability to work in conditions pertinent to the job.
- Ability to work with all products and equipment prescribed.
- Ability to plan and aid in the execution of promotions.
- Food Hygiene awareness and at least basic training.
- Ability to communicate in English with guests, co -workers and Management, to their understanding.
- Ability to compute basic mathematical calculations.
- Ability to provide legible written communication.
- Possess a friendly, upbeat & outgoing personality.
- Previous job related experience.
- Ability to communicate in a second language.
- Food Hygiene certificate.
- First aid awareness.
- Certificates from previous employers/ college.
Vacancy posted 9 days ago
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