Academic Records Specialist

Academic Registration and Transfer SpecialistClaflin University Main Campus - Orangeburg, SC 29115OverviewPosition Type: Full Time Job Shift: Day Education Level: 4 Year Degree Travel Percentage: None Category: OtherDescriptionPosition SummaryThe Transfer Evaluator independently applies sound judgment and discretion to manage the review and assessment of transfer transcripts for both domestic and international students. This role supports institutional transfer enrollment objectives by collaborating closely with Enrollment Management and ensuring accurate, timely evaluation of prior academic coursework.Key Duties and ResponsibilitiesReview and assess official and unofficial domestic and international academic transcripts to determine equivalency and award appropriate transfer credit in alignment with Claflin University standards.Demonstrate knowledge of academic programs, accreditation standards, and institutional practices of U.S. and international colleges and universities.Maintain a standard evaluation turnaround time of 72 business hours, adjusting priorities as needed to meet departmental demands.Work with Departments to develop, update, and maintain articulation records and transfer equivalency databases from external institutions.Partner with Enrollment Management to provide preliminary transcript reviews for prospective students when requested.Complete specialized training related to domestic and international transcript evaluation procedures.Communicate with prospective transfer students, applicants, enrolled students, and parents to explain transfer credit decisions and equivalencies.Advise students on degree pathways by interpreting general education and major-specific requirements related to transferred coursework.Process all outgoing transcript orders.Participate in recruitment and outreach events throughout the year to assist prospective students with transfer-related inquiries.Stay current on emerging technologies, tools, and best practices that impact transfer credit evaluation processes.Contribute positively as a collaborative team member while supporting and promoting the mission and values of the University.Provide occasional support during evenings or weekends for university functions such as commencement and recruitment events.Other duties as assigned by the University Registrar.QualificationsMinimum QualificationsEducation and ExperienceBachelor's degree or substantial progress toward completion of a bachelor's degree required.At least one year of experience in a Registrar's Office or a related academic administrative role.Proficiency in computer systems and academic information platforms.Strong written and verbal communication skills.Thorough understanding of academic policies, procedures, and regulations affecting students.Essential Skills and CompetenciesCommunication and OrganizationAbility to communicate information clearly and professionally, both orally and in writing.Proficiency in spoken and written English sufficient for professional correspondence and presentations.Demonstrated public-facing communication skills suitable for representing the University to diverse audiences.Strong organizational and time-management abilities.High level of computer literacy and system navigation skills.Analytical and Problem-Solving SkillsAbility to analyze information, assess situations, and exercise sound judgment when addressing routine and complex issues.Physical and Sensory RequirementsOccasional travel to on-campus and local locations may be required.Ability to sit for extended periods while performing computer-based tasks.Regular verbal and auditory communication is required.Periodic standing, walking, stair climbing, reaching, kneeling, or bending may be necessary.Ability to lift and carry items weighing up to 10 pounds.Frequent review of electronic documents and data across multiple systems and formats.Working ConditionsThis position is primarily performed in a climate-controlled office environment. The workspace is well-lit, with moderate noise levels typical of an administrative office setting.