Leasing Specialist

At Steward + Helm, we enhance lives by creating exceptional living environments crafted into comfortable, high-quality residences that enrich both residents and communities. Job Overview The Leasing Specialist is responsible for generating leads, selling and renewing apartment leases in accordance with Company and Fair Housing guidelines. Additionally, the role includes greeting prospects, demonstrating the features and benefits of the property, and securing lease agreements. Key Responsibilities Respond to internet leads, answer prospect calls, schedule appointments, conduct property tours, and promote community features. Greet visitors (residents, future residents, and internal team members) and deliver high quality customer service. Maintain prospect traffic and leasing data. Assist with other computer data entry as necessary. Inspect units for move‑ins to ensure readiness and prepare move‑in packets for new residents. Assist with planning and hosting of resident functions and special events. Collect application fees, deposits, and rent. Prepare and submit resident application materials for approval. Follow up with prospects after viewing homes or submitting applications. Prepare service requests. Prepare move‑in / move‑out notices, inspections, or procedures. Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages. The job description is not an all‑inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the company without prior verbal or written notification. Qualifications High School Diploma. Minimum of one (1) year of customer service/sales experience. Working knowledge of property management software such as Onesite. Computer proficiency in Microsoft Office. Ability to read, write, and communicate effectively. Competencies Ability to be prompt and timely daily. Professional appearance. Respectful of the boundaries of confidentiality, fair housing laws, and safety. Sales skills. Excellent written and verbal communication skills. Must demonstrate tact and diplomacy. Ability to multitask and switch between tasks with frequent interruptions throughout the day. Compensation Hourly rate: $18-20 per hour. The rate will be determined on an individualized basis taking into account relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation including discretionary bonuses. Benefits Medical, Dental, and Vision Insurance: Comprehensive coverage to keep you and your family healthy. 401(k) Plan: Competitive company match to help you plan for your future. Paid Time Off (PTO): 22 days of PTO annually. Paid Holidays: 15 paid holidays throughout the year. Competitive Market Pay: We offer salaries that reflect your skills and experience. Join us and experience a work environment that values and invests in its people! #J-18808-Ljbffr