Intelligence Analyst II - EIS

Who We Are Looking For

We are seeking highly skilled Intelligence Analysts with strong global intelligence and risk management experience to join our Embedded Intelligence Services (EIS) division. Successful candidates will demonstrate a solid understanding of intelligence production in the private sector, proficiency with global intelligence processes and platforms, and strong research, writing, and communication skills.

The Intelligence Analyst, reporting to the EIS Intelligence Manager and working closely with client leadership, will support 24/7/365 operations within the client's Intelligence Operations Center (IOC). As part of a seven (7) person embedded team for a Fortune 500 financial technology client, the analyst will conduct real-time monitoring, open-source research, impact assessments, and strategic briefings to support global intelligence, crisis response, and integrated risk management efforts. This role demands flexibility, initiative, and the ability to work independently while delivering exceptional client-focused service.

Location: Onsite - Plano, Texas

Schedule: Full-time: 24/7 rotational shifts, including nights, weekends, holidays

What You Will Work On

• Serve as the primary point of contact for client intelligence, global security, and crisis response support
• Monitor global events in real time and assess potential impact on client personnel, assets, and operations
• Manage and escalate crises and incidents in accordance with established SOPs
• Conduct open-source research (OSINT), produce timely and actionable intelligence assessments, and deliver written and oral briefings to client leadership
• Support travel risk management by tracking high-risk destinations and conducting employee check-ins
• Triage and respond to client requests, ensuring timely and accurate delivery of intelligence and services
• Maintain situational awareness of the client's global footprint and evolving risk landscape
• Proactively suggest and support improvements to intelligence workflows, risk management programs, and SOPs
• Track key metrics, contribute to regular intelligence reporting, and support program documentation
• Mentor and assist in onboarding new analysts to ensure team effectiveness
• Collaborate with team members and leverage internal Crisis24 resources to enhance analytical capabilities
• Perform other duties as assigned within the scope of the client engagement

What You Will Bring

• Bachelor's degree required; Master's degree or equivalent experience preferred
• At least 4 years of experience in intelligence analysis, threat assessments, travel security, incident response, or related fields.
• Proficiency in the intelligence lifecycle and global risk monitoring
• Strong analytical skills and familiarity with structured analytic techniques
• Strong familiarity with Crisis24 (or similar) Intelligence and Integrated Risk Management platforms
• Excellent written, verbal, and briefing communication skills
• Experience in client-facing roles with a high level of customer service
• Self-motivated, adaptable, and able to prioritize under minimal supervision
• Effective time management, problem solving, and multitasking skills
• Technical proficiency with Microsoft Office (Word, Excel, PowerPoint), Google Earth, and Google Maps
• Ability to work under pressure and meet deadlines
• Foreign language skills and international travel experience are a plus
• Ability to work flexible hours including evenings, overnights, weekends, and holidays
• Occasional travel may be required
• Must be able to work onsite in Plano, Texas
• Must be able to work independently and within a close-knit, fast-paced team environment

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.