Guest Experience Lead (GEL)

McDonald's - 3560 Bradshaw Road - Responsibilities: Checking in with guests to inquire about the food and restaurant experience, ensuring that they have everything they need; Expertly handle guest concerns and know when it is appropriate to bring an issue to management; Assisting guests with the self-order kiosks and troubleshooting common issues; Partnering with other restaurant employees to ensure that the restaurant is clean, well maintained, and ready to meet guests' needs at all times; Paying special attention to assist families with children and guests with special needs (e.g., getting down on one knee when talking to a child, carrying trays, helping to find seating)