Technical Support Coordinator

Job Category: Direct Care Requisition Number: DIREC001041 Posted : September 8, 2026 Full-Time On-site Rate : $16.50 USD per hour Locations Showing 1 location Chapel Hill, NC 27514, USA Description Why Join RSI $2,000 Hiring Bonus Extra $2.00 per hour pay differential from Friday 3pm - Monday 9am Benefits including health insurance and retirement plans Employee Referral Bonus $800 for each person you refer Responsibilities Lead, plan, and coordinate day-to-day activities for Direct Support Professionals (DSP) and residents Provide hands-on support while fostering independence and personal growth in individuals with IDD Serve as the overnight safety lead (3-4 nights a week), ensuring well-being and stability during sleep shifts Collaborate with team members to create a welcoming, supportive home environment Requirements High School Diploma, GED or equivalent Required Experience supporting individuals with IDD or similar caregiving role Leadership or supervisory experience preferred Strong communication and team leadership skills Calm, Compassionate, and adaptable under pressure Behaviors Preferred Leader Inspires teammates to follow them Detail Oriented Capable of carrying out a given task with all details necessary to get the task done well Dedicated Devoted to a task or purpose with loyalty or integrity Growth Opportunities Inspired to perform well by the chance to take on more responsibility JobSecurity Inspired to perform well by the knowledge that your job is safe Ability to Make an Impact Inspired to perform well by the ability to contribute to the success of a project or the organization Education High School or better. Experience 1 year: Experience supporting individuals with IDD or similar caregiving role Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr