Office and Administrative Coordinator

Job Description

Job Description

MultiTracks.com is seeking a passionate Office and Administrative Coordinator to join our company! Do you thrive on helping others, supporting company-wide events, and excel in handling a wide range of administrative tasks? If so, you may be the ideal team player that we are looking for! The Office and Administrative Coordinator will play a pivotal role in ensuring our operations run smoothly by providing exceptional support across various functions. You will keep our Cedar Park office running day to day, from facilities, vendors, and company devices to travel, shipping, and the events that bring our team together, always with a focus on making life easier for our amazing team. This is an in-office role based in Cedar Park, Texas.

MultiTracks.com is a growing technology company that creates tools for worship teams worldwide, putting the needs of the church at the heart of its brand. We are driven to consistently enhance the customer experience by finding better ways to serve them and delivering an unmatched product. We hear every day from the customers we serve and how we save them time for what really matters. That is our mission, and our team is truly rallied around it. When the mission is clear and the team is unified, it’s an exciting place to be. If this motivates you, then you might be a great candidate for joining the team at MultiTracks.com.

Who You Are:

• Upbeat, energetic, with a can-do attitude

• Willing, able, and excited to do what it takes to complete a project or event well

• Humble enough to take direction from others, confident enough to be able to own it too

• Enjoy problem-solving and discerning the most efficient and effective solutions

• Passionate for helping others

• An expert communicator, you know your audience

• Tech savvy

• Collaborative

• Resourceful

• Extreme attention to detail 

• Adept at time management

• Professional and poised

• Highly organized and detail-oriented

• Self-motivated
  
  
  

What You’ll Do:

• Serve as a reliable, approachable resource for team members, always willing to help and improve their day-to-day operations

• Work alongside a team of in-office and remote administrative professionals, communicating, collaborating, and cross-training to support each other as needed 

• Provide support in various departments as needed, ensuring a collaborative and seamless working environment 

• Manage inventory of swag merchandise, office supplies, office snacks, and event equipment, including our off-site storage units (catalog, organize, and sell or donate surplus)

• Manage office calendar and ensure consistent and clear communication of in-house events to the in-office team, including in-office day reminders, vendor visits, recording sessions, and building notices

• Act as the go-to person for miscellaneous admin requests across the team 

• Demonstrate tact, diplomacy and discretion in all interactions

• Support company-wide events with attention to detail, including Team Week, our annual conference (badges, supplies, and staff travel), the Christmas party, and our customer Christmas card and employee gift programs 

• Maintain tidiness of breakroom and office

• Serve as the primary contact for building management and facilities vendors (cleaning crew, HVAC, plumbing, electrical, window and shade service, key fob access, and conference room AV), including bids, scheduling, and keeping the team informed 

• Coordinate company travel for employees, guests, and recording artists, including oversight of self-booked travel in Rippling and administration of our Uber for Business and rental car accounts 

• Serve as the on-site IT point of contact alongside our managed IT provider 

• Own the admin side of onboarding and offboarding through our Jira tickets, including equipment, key fobs, platform access requests, and first-day and last-day logistics 

• Manage company shipping, including hardware shipments and returns 

• Source vendors and gather competitive quotes 

• Keep the admin guide, shared calendar, and shared logins current so that no process depends on one person 

• Additional miscellaneous administrative projects as needed 

 

Requirements:

• Minimum of 3 combined years of experience as an Administrative Assistant, Executive Assistant, Office Manager, Facilities Coordinator, Event Coordinator, Project Manager, or similar roles

• Excellent time management and organizational skills with the ability to manage multiple priorities simultaneously

• A meticulous eye for detail

• Strong written and verbal communication skills, with the ability to liaise professionally with vendors, guests, and team members

• Proficiency in Microsoft 365 (Outlook, Teams, SharePoint, Excel) and a willingness to use AI tools like Claude in daily work 

• Flexibility to be on-call outside of regular business hours as needed (minimal, such as a building issue or a travel disruption)

• Willingness and ability to learn new software as needed (Rippling, Jira, HubSpot, ShipStation, Intune)

• Valid driver's license and reliable transportation (errands, storage unit runs, event setup) 

• A can-do attitude with an aptitude for excellence

• A genuine desire to support your team and go above and beyond to ensure their success

• Ability to lift and carry up to 35 - 50 lbs. Regularly stand, walk, bend, and climb. 

 

Bonus but not required:

• Previous experience in the SaaS Industry or Music Industry

• Familiarity with MultiTracks.com products

• Experience working with a managed IT provider or supporting Mac and Windows devices 

• Experience with event, conference, or trade show logistics 

 

Why MultiTracks.com? 

MultiTracks.com is committed to your total wellbeing and offers benefits to holistically support your and your family’s physical, emotional, social, financial, and professional health including:

• Time away from work benefits including paid holidays and paid time off plans. All time off is dependent upon the company’s schedule and needs.

• Employer-paid options for health insurance plans available on the first day of employment. Based on the health insurance plan you select, the company will pay for some or all your/your family’s health insurance premiums. This extends to your spouse and children provided they are not eligible for health insurance coverage at their own employer.

• Employer-paid dental and vision available on first day of employment

• Health savings account (with employer contributions) or flexible spending account

• Employer-paid life, disability and AD&D insurance

• Additional Voluntary Life and AD&D, Critical Illness, and Accident Insurance options available

• Employee Assistance Program (EAP) including no-cost counseling sessions, financial consultations and attorney consultations and/or mediation, wellbeing support for emotional, physical, social, professional, and financial health, Caregiver support & Health Advocacy Program

• Optional free enrollment in Dave Ramsey’s Financial Peace University Course

• 401(k) retirement plan with a 100% employer match of the first 4% of eligible compensation contributions (eligible after 3 months of hire date)

• Adoption assistance (up to $1,500, if eligible)

• Parental leave (eligible after 3 months of employment)

• Educational Assistance Program (up to $1,500 per year, if eligible)

• Training & Development Opportunities

• MarketPlace™ program with discounts and deals from national retailers (ex: gym memberships, tutoring, discounts on childcare services, pet health insurance, travel needs, etc.)

• Spend a week with the entire MultiTracks.com team during our annual Team Week event in Austin, TX.

*Benefits are determined based on employee status; full-time employees will qualify for full benefits.

Our culture sets us apart. We’re not just saying that. Take it from our team:  

“What we do every day matters to people all over the world, I love the Team environment here, the collaboration, the fun we have together.”    

-Marc, Senior UI/UX Designer  

“Culture makes a great work environment. It is great working with genuine people who all have a passion for the vision of the company. Exceptionally rare.”    

-Kenny, Software Development Manager  

“I love the potential. With MultiTracks.com being a growing company, there is potential to grow into roles that fit you as a person. MultiTracks.com cares about the development of each employee and is incredible at maximizing people within the company to fit. MultiTracks.com is always looking out for ways to win for both the employees and the company.”     

-Trevor, Sales & Support Specialist  

“I love that I get to be creative and that our work is meaningful!”

-Monica, Partner Relations Manager  

If this position sounds like it might be a fit, reach out to us and apply today!