Senior Medical Assistant - Heart and Vascular Network

Senior Medical Assistant (Revenue Cycle Administration Champion)

Join Ohio State University Physicians as a Senior Medical Assistant (Revenue Cycle Administration Champion). A role that combines direct patient care with meaningful involvement in patient access and revenue cycle operations. This opportunity is ideal for an experienced Medical Assistant who enjoys supporting efficient clinic workflows, enhancing the patient experience, and serving as a resource for revenue cycle best practices. In this fast-paced outpatient setting, you will work closely with providers, staff, and patients to deliver high-quality care while supporting accurate registration, scheduling, and documentation processes. As the clinic's Revenue Cycle Champion, approximately 25% of the role will focus on Revenue Cycle Administration, including registration, scheduling, and pre-certification activities, helping to ensure a seamless experience for patients and the care team.

Qualifications

Required Qualifications

• High School Diploma or equivalent.
• Medical Assistant certification with at least one year of Medical Assistant experience, or two years of Medical Assistant experience if uncertified.
• Demonstrated success in a designated champion role and ability to serve as a clinic resource.
• Strong customer service, organizational, and communication skills.
• Ability to manage multiple priorities in a fast-paced clinical environment.
• Experience using electronic medical records and standard computer applications.

Preferred Qualifications

• Current Medical Assistant Certification.
• Current Basic Life Support (BLS) Certification.
• Experience with outpatient registration, scheduling, insurance verification, prior authorizations, referrals, or other revenue cycle-related functions.
• Experience supporting both clinical and front-desk operations.
• Knowledge of EMR systems, HIPAA, OSHA, and healthcare compliance requirements.

OSUP Community Medical Group operates primary and specialty care practices in central and regional areas within Ohio. As part of the buckeye community OSUP Community operates with the support of OSU Physicians Medical Group and Ohio State University Wexner Medical Center. OSUP Community creates a personal environment with comprehensive benefits, so you won't have to compromise on the things you love.

We foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.

We know that having options and robust benefit plans are important to you. We prioritize the wellbeing of our team and that's why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP Community Medical Group employee, you will be eligible for these various benefits depending on your employment status.

Responsibilities

Assist with direct patient care and perform specialized medical procedures of a routine nature following established clinical protocols. Support providers and nursing staff in the examination and treatment of patients while helping ensure efficient clinic operations.

• Provide direct patient care and clinical support, including rooming patients, obtaining vital signs, documenting medical histories, and assisting with treatments and procedures.
• Perform approved clinical duties such as medication administration, point-of-care testing, injections, phlebotomy, EKGs, and other tasks within scope of practice.
• Assist providers during examinations, treatments, special tests, and procedures while maintaining accurate documentation in the electronic medical record (EMR).
• Support clinic operations by preparing exam rooms, maintaining equipment and supplies, and ensuring a safe, organized patient care environment.
• Serve as the Revenue Cycle Champion, dedicating approximately 25% of the role to registration, scheduling, pre-certification, insurance verification, and related patient access activities.
• Promote accurate documentation, demographic collection, and workflow practices that support revenue cycle performance and a positive patient experience.
• Maintain compliance with organizational policies and regulatory requirements while participating in training, quality improvement initiatives, and other duties as assigned.