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Senior AI Support Engineer: Scale Reliability & Incident Response

United States Digital Space LLC

The Senior Support Engineer role is remote-based in Toronto, Canada, focusing on collaborating with strategic enterprise accounts and product teams to resolve the most challenging issues on our API platform. You will help design and run monitoring, alerting, and incident response processes to ensure reliability at scale. You will work closely with engineering and infrastructure teams, tackling high-difficulty problems in a low-volume environment and providing coverage during peak periods as #J-18808-Ljbffr United States Digital Space LLC

Vacancy posted 1 day ago
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