Crew Leader

Job Description

Job Description

Field Technician → Crew Leader Track
Full-Time | Paid Training | Leadership Path

Neville & Sons has been serving Central Missouri since 1977. We build our business on simple systems, high standards, and taking care of customers the right way.

We are hiring full-time Field Technicians who want to grow into Crew Leaders . No previous carpet cleaning experience is required — we train everything in-house.

This role is for people who take ownership, work hard, and want to build real skills and leadership responsibility over time.

Everyone starts as a Technician.
High performers earn opportunities to move into leadership.

Career Path:
Technician → Senior Technician → Crew Leader

What you’ll do:

• Perform residential and commercial carpet & floor cleaning
• Learn professional equipment, chemistry, and procedures
• Deliver excellent customer service on every job
• Communicate clearly with customers and the office
• Care for tools, vehicles, and job sites
• As you progress, assist with training new technicians

Crew Leaders additionally:

• Run daily job execution
• Lead a helper/technician
• Make quality and process decisions on-site
• Represent Neville & Sons professionally

We reward growth intentionally .
High performers increase earnings by becoming more skilled, reliable, and valuable to the team.

Requirements

• Valid driver’s license & insurable driving record
• Clean background check
• Ability to lift up to 90 lbs occasionally
• Professional appearance and positive attitude
• Coachable and open to feedback
• Reliable transportation to/from work
• Available for occasional evening work (first Wednesday of each month)

Benefits

• $20/hour base pay (full-time)
• Performance-based bonus system (raises handled through bonuses)
• Overtime available during busy seasons
• Commission opportunities for additional services sold
• Health insurance (company pays 50% of employee + dependent premiums)
• Retirement plan with 3% company match
• Uniforms provided
• 6 paid holidays (Christmas, New Year’s Day, Independence Day, Labor Day, Memorial Day, Thanksgiving)
• 10 paid vacation days per year
• 5 days after 90 days
• 5 additional days after 6 months
• Flex Time: trade paid overtime for 1.5x time off