BUSINESS SYSTEMS TRAINING SPECIALIST

Job Description

Job Description

Hugg & Hall Equipment Company is looking for someone with strong written/verbal communication skills, possesses exceptional attention to detail, and the ability to multitask and work with deadlines to join our team as a Business Systems Training Specialist. We are a full-service equipment company specializing in industrial and construction equipment since 1956. More information about us can be found below or on our website at

ABOUT THE POSITION

The Business Systems Training Specialist is responsible for designing, implementing, and delivering effective digital systems training programs to enhance the knowledge, skills, and performance of our employees.

In this role you will:

• Develop clear, comprehensive, and user-friendly Standard Operating Procedures (SOPs), including written documentation, visual guides, and video tutorials.
• Deliver training sessions, workshops, and one-on-one coaching to support onboarding, upskilling, and performance improvement.
• Promote digital fluency and user adoption by simplifying complex systems into practical, accessible learning experiences.

COMPENSATION/BENEFITS

• Competitive Compensation
• Insurance (Medical, Dental, Vision, and Life Insurances and several supplemental benefits)
• Generous PTO Plan
• Paid Holidays
• 401k with company match

REQUIREMENTS

• High School Diploma or equivalent. Preference given to having an Associates or Bachelor's degree in business, education, information systems, or a related field
• Minimum 2-3 years experience in a role involving business software usage, training development, instructional design, technical writing, or systems support(e.g. HRIS, ERP, CRM, LMS, or similar platforms)
• Experience facilitating group or one-on-one system training (in person or virtual) and adjusting approach based on audience needs and feedback
• Willingness to travel regionally to deliver training sessions
• Minimum 21 years of age due to travel requirements

SKILLS THAT WILL SET YOU UP FOR SUCCESS MAY INCLUDE:

• Strong communication, facilitation, and interpersonal skills
• Strong proficiency with business software platforms with ability to quickly to learn and adapt to new systems
• Ability to translate complex technical concepts into clear, concise, and user-friendly instructions

RELATED EXPERIENCE MAY INCLUDE : Software Training Specialist, Enterprise Systems Trainer, Digital Learning Specialist

PHYSICAL DEMANDS/ENVIRONMENTAL CONDITIONS:

This position is in an indoor office environment with a controlled climate. This position is continuously required to talk or hear; regularly required to sit, stand, walk, or climb. And will occasionally reach with hands and arms. This position requires sitting at a computer desk for long periods of time with constant use of a computer keyboard while reading the computer screen. This position will continuously use hands to type. This position occasionally will be working in operating facilities and outdoors traveling to company operational sites. The employee will encounter varying weather conditions and temperatures. Normal auto hazards will apply.

ABOUT US:

Hugg & Hall Equipment Company is a full-service equipment dealer headquartered in Little Rock, Arkansas since 1956. With 17 locations across Arkansas, Oklahoma, and Louisiana and further servicing the surrounding states, we strive to equip our customers for success. Through our Sales, Rental, Parts, and Service departments, we offer cutting-edge equipment, world-class service, and an unsurpassed parts inventory. From job sites to warehouses, we provide our customers with all their construction, industrial, aerial, and material handling needs, helping them to minimize downtime and maximize productivity. As an employer of over 850, we are keen on building a team that is safe, productive, honest, dependable, and responsible. If you want to build a career with a company where you are valued and well-trained, join us at Hugg & Hall.

Hugg & Hall Equipment Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including sexual orientation and gender identity), age, protected veteran or disabled status, or genetic information. We place Safety First.