Banking CX Supervisor - Lead & Coach Service Center
Central Pacific Bank
A regional financial institution in Honolulu is seeking a Customer Service Team Lead to oversee daily operations of the Customer Service Center and ensure high service levels are met. Candidates should possess at least 4 years of customer service experience, with supervisory experience preferred. Responsibilities include coaching staff, managing escalated complaints, and fulfilling customer needs efficiently. The environment is dynamic and supportive, with a focus on employee development and team cohesion. #J-18808-Ljbffr Central Pacific Bank
Vacancy posted 10 hours ago
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