Account Representative

Account Representative General Function The Account Representative will manage existing accounts in their assigned territory with Midland Optical. Responsible for sales performance, customer relations, and growing sales volume for lab services in assigned accounts. Will handle acquisition and growth of their ECP's business and loyalty through positioning and delivery of branded products, marketing strategies, service excellence and technical superiority. The Account Representative will utilize corporate tools and applications to document, plan, monitor, and meet sales objectives within their territory. They will develop and maintain strong working relationships with customer service and lab personnel to ensure successful customer relations, consistently achieve established sales goals, manage care optimization, and foster practice growth. The Account Representative communicates on an ongoing basis with the VP Sales on personal development, sales results, and action plans. Major Duties and Responsibilities Review cycle plan, market conditions, KPIs and customer needs with Manager to plan territory sales strategy, refine call schedules; builds and implements a strategy for all accounts and creates in-depth strategy for key accounts and review territory plans Partner with Specialists to drive branded growth initiatives, training opportunities, and influence Develop existing account base (60%) and gain new accounts via prospecting (40%) Partner with lab personnel to identify and understand account opportunities and adjust call schedules and business plans accordingly Determine customer needs and position Essilor's premium branded products and Customer Development Group programs and services to effectively meet each customer need Use analytical tools and software applications effectively to manage territory accounts (SFDC, Rx Analysis, QLIK) Use consultative selling approach and Brand Sales strategy to develop trusted partnerships with ECP customers to drive immediate sales and establish long‑term business partnerships Conduct highly effective account seminars for large and small audiences Proactively address customer needs, resolve issues in a timely manner and use the opportunity to build a stronger relationship. Partner with lab on customer needs and maintain a professional image Demonstrate an obsession for customer service through customer involvement Use District Meetings, Ride‑alongs, Call‑ins and the annual review process to identify professional needs and develop skills Complete requested tasks effectively from management and corporate office in a timely manner Basic Qualifications Bachelor's Degree or equivalent experience 3+ years sales experience Strong interpersonal skills (flexibility, adaptability and team oriented) Demonstrated computer & presentation skills Demonstrated sales results Must be able to travel overnight approximately 50% Customer service orientation Preferred Qualifications Bachelor's degree Customer service experience and/or client relations Compensation and Benefits This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Equal Opportunity Employer EssilorLuxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr