Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Competitive hourly pay
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Position Overview:
Elizabeth Marshall State Farm Agent is a well-established, growth-oriented insurance agency dedicated to providing exceptional service to our customers and community. We are seeking a reliable, professional, and welcoming individual to join our team as a Receptionist.

This is a full-time, in-office position based in our Broad Ripple office with consistent weekday hours. This role does not require an insurance license and is ideal for someone looking for stability, structure, and a long-term opportunity in a professional office environment.

Who We’re Looking For:
Our ideal candidate enjoys being the welcoming face of the office and takes pride in staying organized, helpful, and dependable. You’re comfortable answering phones, assisting customers, and supporting daily office operations. If you thrive in a supportive role, enjoy working as part of a team, and are eager to learn, this could be a great fit.

Responsibilities:

• Serve as the first point of contact by answering phones and greeting customers in person
• Direct incoming calls to the appropriate team members
• Manage appointment scheduling and general office communications
• Assist with processing mail, life event cards, and other routine office tasks
• Maintain shared office areas, including the coffee station and front office space
• Support the team with administrative duties and special projects as assigned
• Provide friendly, professional customer service and follow up on basic customer needs
• Assist with maintaining accurate customer records

Qualifications:

• Previous experience in a receptionist or customer service role preferred
• Strong communication and interpersonal skills
• Organized, detail-oriented, and able to manage multiple tasks
• Comfortable working in a structured office environment
• Basic computer skills, including Microsoft Office and CRM systems
• No insurance licensing required

About Our Agency:
We help customers with their insurance and financial service needs, including Auto, Home, Life, and Health Insurance. Our Broad Ripple office is home to a collaborative team that values professionalism, teamwork, and community.

If you’re looking for a dependable, full-time role where you can contribute and grow in a supportive office setting, we’d love to hear from you.

Apply today, we look forward to meeting you!