Chick-Fil-A Team Member - Age 16+
The Hotel Hershey
Chick-fil-A Team Member
Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.
As a Chick-fil-A Team Member you will greet guests, take orders, and gain exposure to one of the nation's leading fast food chains while working in the Sweetest Place on Earth.
As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!
Job Duties (Duties marked with an asterisk are essential functions of this job):
- Greeting guests and taking Food & Beverage orders while communicating with other team members within the employee's scheduled location*
- Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the team and customers*
- Preparing and serving Food & Beverage items to guests*
- Ring in and properly tender orders into a register*
- Deliver legendary customer service to all customers by acting with a customer-comes-first attitude and connecting with the customer ensuring adherence to all Chick-fil-A brand standards*
- Cleaning, sanitizing, and sweeping/mopping work areas, to include food prep areas, other food contact surfaces, patio/condiment areas, and floors/walkways*
- Storing and rotating stock and food items within assigned work locations*
- Complete mandatory food safety and temperature control logs*
- Performing opening and closing procedures related to the assigned Food & Beverage location and as directed by shift supervisors*
- Perform other duties as assigned
Qualifications:
- Must be 16 years of age or older on the date of applying
- Post-employment - Must be able to complete and pass Chick-fil-A certification within 60 days of hire
Knowledge, Skills, and Abilities:
- Must display a positive attitude, eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts and Chick-fil-A guidelines
- Must be friendly, upbeat, and work well with other employees and be able to interact with guests
- Must be able to work independently and be self-motivated to perform all aspects of the job at all times
- Must be comfortable working in a fast paced environment and/or working under high stress situations
Job Demands:
- Must be able to work flexible hours, including morning, evenings, weekends and holidays, with shifts starting as early as 7:00 AM and ending as late as 1:00 AM, in accordance with Child Labor Laws
- Must be able to work at least 30 hours a week, Memorial Day through Labor Day, and 15 hours a week in the off season
- Physical requirements include standing (for periods up to eight hours at a time, walk, bend at the waist and knees and have repeated manual dexterity, and the ability to push, pull, and reach above shoulder level, and lift up to twenty (20) pounds without assistance
- Must be able to withstand the temperatures of a kitchen/food stand environment
- Must be comfortable with exposure to cleaning chemicals
- Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather. Work is almost exclusively outdoors.
- Employee must provide proper footwear (all black, non-skid/non slip sneaker)
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment and Resorts is an Equal Opportunity Employer
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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