Barista

Job Description

Job Description

OVERVIEW:

Responsible for performing a variety of routine task such as preparing beverages and food, sandwiches and baked goods for customers, keeping work station clean, and providing excellent customer service.

RESPONSIBILITIES:

·         Greet customers as they enter

·         Give customers drink menus and answer their questions regarding ingredients

·         Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)

·         Prepare beverages following recipes

·         Serve beverages and prepared food, like cookies, pastries, muffins and salads

·         Receive and process payments (cash and credit cards)  Keep the bar area clean

·         Maintain stock of clean mugs and plates

·         Check if brewing equipment operates properly and report any maintenance needs

·         Comply with health and safety regulations

·         Communicate customer feedback to managers and recommend new menu items

QUALIFICATIONS:

EDUCATION / EXPERIENCE:

·         Previous work experience as a Barista or Waiter/Waitress

·         Hands-on experience with brewing equipment preferred

·         Knowledge of sanitation regulations

·         Flexibility to work various shifts

·         Basic math skills

·         Excellent communication skills

·         High school diploma