Public Safety Officer

Job Description

Job Title: Public Safety Officer

Department: Safety, Security & Project Management

Shift: 2nd Shift (2pm - 10pm), Holidays will be included.

FLSA Status: Non-Exempt - Non-Represented

Reports To: Manager of Safety and Security

Salary Range: $55,300 - $66,367

JOB SUMMARY:

This uniformed position monitors the daily transportation security operations in accordance with company procedures in order to provide a safe, secure, and efficient public transportation services. The Public Safety Officer will spend the majority of time in the field patrolling in a marked MCTS Public Safety squad and facilities in cooperation with the third party contracted Transit Security Officers. The Public Safety Officers will respond to safety and security incidents and concerns, and coordinate with dispatch, route supervisors, law enforcement, and other third parties as needed.

ESSENTIAL FUNCTIONS:

• Respond to Safety and security incidents in the field.
• Coordinate with Transit Security Officers on security incidents to ensure a timely response and to maximize their security presence.
• Conduct high traffic intersection monitoring and bus stops.
• Complete Officer Security Reports as needed.
• Liaise with law enforcement to assist in apprehension of suspects.
• Collaborate with the Manager of Safety and Security and Public Safety Supervisor's to identify trends as well as suspects and how to best deploy resources to accomplish desired results.
• Aid in the review and classification of security incidents.
• Responds to and investigates security incidents.
• Submits daily reports of all security activities and submits incident reports.
• Maintains contact with Dispatch via 2-way radio throughout shift.
• Coordinates with other third-party agencies as needed to provide resources to the riding community.
• Performs other duties as required.

QUALIFICATIONS:

• Previous experience in law enforcement, public safety, or a transit agency environment preferred.
• Five years' experience as a certified law enforcement officer, Military service, Transit Security Officer, or Public Safety Officer is preferred.
• A two or four year degree in Criminal Justice, Police Science, or a related field is preferred
• Defense and Arrest Tactics (DAAT), Professional Communication, or Wisconsin Law Enforcement Standards Board (LESB) certification preferred.
• Valid driver's license.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of MCTS operations and policies.
• Knowledge of the criminal justice system, local, state, and federal laws.
• Knowledge of law enforcement policies and procedures.
• Ability to coach and support others.
• Skilled in computer operations, word processing, communications, and related software.
• Ability to manage conflict and balance competing interests from multiple stakeholders.
• Ability to develop and execute company strategies to attain outcomes for set goals.
• Ability to develop and maintain effective and appropriate working relationships.
• Ability to communicate effectively, both verbally and in writing.
• Ability to work independently.

MENTAL/PHYSICAL REQUIREMENTS/WORK CONDITIONS:

• Ability to lift up to 30 lbs., carry and push up to 30 lbs. and ability pull up to 50 lbs.
• Ability to climb stairs, ladder and maintain balance on uneven surfaces.
• Ability to stoop, kneel, crouch, reach, run.
• Ability to defend self and/or others in case of physical confrontations.
• Ability to physically restrain disruptive individuals of varying stature.
• Ability to pass a physical and drug screen, including a PPFT (Pre-placement Functional Test) as it relates to the physical requirements of the essential functions of the job.
• Work is frequently conducted at an outdoor, street, construction site or bus environment and may sometimes be conducted in an office. Incumbent may be frequently exposed to extreme temperatures and sometimes exposed to hostile or irate individuals and fumes.

DISCLAIMER STATEMENT:

The above are general requirements that must be met for consideration. They are not intended to be an exhaustive list of job qualifications or job duties.

Milwaukee Transport Services Inc. (Milwaukee County Transit System) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age; military status, status as a qualified individual with a disability or any other characteristic protected by law.