Cashier/Front Desk

Cashier/Front DeskAltitude Trampoline Park Huntsville, AL is looking for energetic individuals with a passion for guest experience to join our team! Our team members are tasked with maintaining a safe and fun environment for all Altitude Trampoline Park jumpers.What you need:Excellent communication skillsReliable transportation, to and from workCompletion of in-house safety trainingWork experience a plus, but not requiredA typical day:Communicate and enforce all park regulations and jumping rules in a personable and professional mannerRemain alert and use all senses while supervising park guestsEstablish and maintain a safe environment for patrons in and around jumping surfaces, foam pits, and other activity areasWork as a team with other court monitors and Altitude Trampoline Park employeesPerks:Flexible scheduleCompetitive payWork experience a plus, but not requiredAltitude Trampoline Park is the world's premier trampoline park that offers fun and exercise for jumpers of all ages. Altitude Trampoline Park is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age, or disability.Front Desk Job DescriptionThe front desk employee reports directly to the Director and to the Manager of Altitude Trampoline Park.Front desk employees are expected to:The front desk is the engine of the park...You make the park run smoothly Answer phone promptly and use the guest's name during phone conversationProperly open and close the front desk each day according to Standard Operating ProceduresEnsure the accurate and complete registration/waivers. If uncertain consult with management prior to admitting anyone into the parkKnow all the pricing options, party packages, park hours and facility features by heartYou are an expert at the Center Edge POS systemUpsell the park, birthday packages, sessions and retail, as well as programs, promotions and/or discounts available.Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.Maintain a clean, safe, fully stocked and well organized work areaAccurately book, change and cancel jump appointmentsBe responsible Participate in and help facilitate staff trainingBe on time for your shiftAttend ALL scheduled staff meetingsYou are a court monitor too Peer over to the rock wall, basketball, and main court area from the front deskFill in as a court monitor when neededCommunicate to management any and all occurrences involving staff or guests in the park that require attentionCommunicate and enforce all park regulations and jumping rules in a personable and professional manner