Dental Assistant

Job Description

Job Description

1st Class Dentures Dental/Lab Assistant * Spanish Speaking Preferred!

1st Class Dentures is a unique, growing business! If you want to learn more about the inner workings of a denture specialized workplace and gain vital dental experience, our office is the place for you. Woman led and owned, our office provides a safe and welcoming environment for everyone. Want to start your journey in dental and patient care? Submit an application below!

Job Title:  Dental/Lab Assistant

Job Summary:  As Dental/Lab Assistant, you are responsible for delivering excellent and timely customer service to patients while also maintaining the production schedule of the denture lab. This role combines both patient/clinical and laboratory support in one role, allowing you to interact with all the workings of maintaining a denture office.

Job Responsibilities:

• Provide a welcoming and warm environment for patients
• Escort patients to and from their rooms and the lobby and seat them accordingly
• Take chart photos for new patients
• Communicate with patients regarding denture comfort and adjustment needs at the start of the appointment
• Communicate with denturists regarding patient updates
• Clean and flip rooms after each appointment to prepare them for the following patients in a timely order
• Keep track of denture mills and ensure cases are completed in a timely manner prior to patient delivery dates
• Mix acrylic and pour up denture cases to prepare for milling
• Maintain milling machines and address tool errors, sprayer cleaning, and coolant levels
• Support office staff by answering phone calls, scheduling patients, making patient appointment reminders, and responding to patient inquiries
• Utilize Dental software to update patient records and manage scheduling
• Check in/ check out patients including taking patient payments and coordinating payment plans if needed, verifying insurance eligibility and benefits
• Maintain a sterile and organized clinical environment in compliance with healthcare standards including the cleaning and sanitization of impressions trays, retractors, and mirrors
• At the end of the day, prepare rooms for the start of the following day
• Maintain readiness in the clinic by keeping track of materials and restocking supplies as needed

Qualities and Skills:

• Confidence and Kindness
• Excellent customer service skills
• Strong attention to detail and diligence
• Organization & time management
• Problem solving & multitasking
• Dependable and professional attitude.
• Experience with dentures, removable prosthetics, or prosthodontics is a plus.

Experience: 1 year dental/medical office experience preferred, but not needed. * We are very willing to train the right person!*