Valet I - 30165

Valet I

We are currently looking for a Part Time 38 Valet I to join our Valet team located at Riverwind Casino working 2nd shift.

Summary: Responsible for parking and vehicle retrieval while providing a winning experience.

Responsibilities:

• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Maintains a clean, organized work area and ensures a safe environment
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
• Greets patrons in the Valet area by opening car door and offering to take their keys
• Receives vehicle from guest and complete valet retrieval slip, to be given to the customer and maintained for retrieval purpose in Valet booth
• Completes a walk around of the vehicle and finishes valet checklist; checks for damage prior to parking the vehicle
• Parks vehicle in appropriate area and gives car keys and retrieval slip to Valet Booth Attendant
• Retrieves vehicle taking customer's retrieval ticket to Valet Booth to obtain keys, identifies car and drives car to Valet area and holds door open for patron
• Performs all other duties as assigned

Competencies:

• Able to follow instructions, both written and oral
• Able to adhere to all scheduling and attendance requirements
• Good driving record and be insurable by the Chickasaw Nation
• Operate standard and automatic vehicles
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
• Uses voice in authoritative manner

Skills:

Experience: Essential: No prior experience required

Education: Essential: High School, GED or Equivalent

Credentials: Essential: Pass general background check Standard Driver's License

Working Conditions:

• May work where cigarette smoking occurs
• Fast-paced environment
• Noisy
• Outside, all weather conditions
• Potential exposure to blue and or white light
• Communications written, verbal
• Pass pre-employment drug test
• Sometimes bend, kneel, stoop, push, reach
• Able to drive assigned vehicle types
• Sometimes lift and or carry up to 50 lbs
• May be required to run
• Sitting up to 25% of shift
• Standing up to 75% of shift
• Visual acuity for detail, distance, color, depth perception
• Walking up to 75% of shift
• May work day shift
• May work evening shift
• May work holidays
• May work night shift
• May be on-call
• May work rotating shifts
• May work weekend shift
• Car, van, light truck

Training: It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values: Mission: To enhance the overall quality of life of the Chickasaw people. Vision: To be a nation of successful and united people with a strong cultural identity. Core Values: The Chickasaw People Cultural Identity Servant Leadership Selflessness Can Do Attitude Perseverance Stewardship Trust and Respect Loyalty Honesty and Integrity Teamwork